FC24 got ban by EA, can my FC25 get refund?

[20araso]

Hello, I just bought FC25 but can't play online. I just realized that I was banned from FC24 since September 24. I didn't even play at that time.

And now I bought FC25 without realizing that my EA account had been banned. Only played for 3 minutes, can I get a refund?

I saw the regulation that can't ask for a refund if I got banned. But I got a ban on the previous game.

And how long it takes for refund game after request it?

Thanks

[rawWwRrr]

Try?

[20araso]

Originally posted by rawWwRrr:

Try?

I'm trying, it's been 12 hours but no update.

[magicISO Sweden]

Originally posted by 20araso:

Originally posted by rawWwRrr:

Try?

I'm trying, it's been 12 hours but no update.

it can take up to 3 days just wait ok

[20araso]

Originally posted by magicISO Sweden:

Originally posted by 20araso:

I'm trying, it's been 12 hours but no update.

it can take up to 3 days just wait ok

thanks before. but it is possible to get refund?

[magicISO Sweden]

Originally posted by 20araso:

Originally posted by magicISO Sweden:

it can take up to 3 days just wait ok

thanks before. but it is possible to get refund?

Refunds for titles purchased prior to launch date
When you buy a game on Steam before the launch date, the two-hour playtime limit for refunds usually applies (except for beta testing), but the 14-day period for refunds doesn't start until the launch date. For example, if you buy a game that is in Early Access or Advanced Access, all playing time counts against the two-hour playing time limit. If you pre-purchase a non-playable title before launch, you can request a refund at any time before launch, and the standard 14-day/two-hour refund period will begin on the game's launch date.

[magicISO Sweden]

https://store.steampowered.com/steam_refunds/

[20araso]

Originally posted by magicISO Sweden:

https://store.steampowered.com/steam_refunds/

yeah, I mean, is it possible to get refund when got EA ban on previous game?

[magicISO Sweden]

Originally posted by 20araso:

Originally posted by magicISO Sweden:

https://store.steampowered.com/steam_refunds/

yeah, I mean, is it possible to get refund when got EA ban on previous game?

that is up to steam to say yes or no on

[magicISO Sweden]

Originally posted by Garik:

1000$ bonus!

reported

[MancSoulja]

Originally posted by 20araso:

Originally posted by magicISO Sweden:

https://store.steampowered.com/steam_refunds/

yeah, I mean, is it possible to get refund when got EA ban on previous game?

When Steam talk about bans they mean VAC bans and game bans on Steam. How are Valve meant to know you've been banned on EA's servers? They're a completely different company.

[20araso]

Originally posted by MancSoulja:

Originally posted by 20araso:

yeah, I mean, is it possible to get refund when got EA ban on previous game?

When Steam talk about bans they mean VAC bans and game bans on Steam. How are Valve meant to know you've been banned on EA's servers? They're a completely different company.

so there is a hope I can get refund?

[rawWwRrr]

Originally posted by 20araso:

Originally posted by MancSoulja:

When Steam talk about bans they mean VAC bans and game bans on Steam. How are Valve meant to know you've been banned on EA's servers? They're a completely different company.

so there is a hope I can get refund?

You have a request submitted. Just wait for a response. They will respond to you eventually.

[20araso]

Just got an email from steam, fortunately it is still refundable for the game. I applied for a refund from Friday, just got a refund email this Monday, informing that there is a delay and will be disbursed in 7 days. thanks for the response guys.

[MancSoulja]

Originally posted by 20araso:

Just got an email from steam, fortunately it is still refundable for the game. I applied for a refund from Friday, just got a refund email this Monday, informing that there is a delay and will be disbursed in 7 days. thanks for the response guys.

Dont get banned next time

[20araso]

Originally posted by MancSoulja:

Originally posted by 20araso:

Just got an email from steam, fortunately it is still refundable for the game. I applied for a refund from Friday, just got a refund email this Monday, informing that there is a delay and will be disbursed in 7 days. thanks for the response guys.

Dont get banned next time

👊🏽👊🏽😭