zeezoo3255 Oct 30, 2024 @ 5:44am
Steam Marketplace buy and sell
Hi. A lot of action has taken place on my Steam Market today with items being listed and then sold. Mainly trading cards.

I am 100% positive I had nothing to do with this as I was asleep at the time and my son wasn't at home.

Is there any way I can track any of this, like who listed and bought these trading cards? Or the IP where this all happened.

I am not sure if this involves real money but password has been changed, added security etc.

Any pointers would be appreciated.

Thank you.
< >
Showing 1-2 of 2 comments
Maria Oct 30, 2024 @ 5:46am 
1. Someone hijacked your account. This happened because you got phished or malware on your PC.

2. Secure your account by following these steps:

a. Scan for malware.

https://www.malwarebytes.com/

b. Check that the email and phone number on the Steam account are still yours.

c. Deauthorize all other devices.

https://store.steampowered.com/twofactor/manage

d. Change passwords from a clean computer.

e. Generate new backup codes for your Mobile App.

https://store.steampowered.com/twofactor/manage

f. Revoke the API key (there should be no key).

https://steamcommunity.com/dev/apikey

3.
How can I reverse or cancel a completed Community Market transaction and/or get a refund?

All purchases are final – you will not have any right to a refund or a reversal of any Community Market transaction once it is completed.

https://help.steampowered.com/en/faqs/view/61F0-72B7-9A18-C70B

Steam will hold you accountable for everything that happens to your account should you fail to secure it because:

It is your responsibility to secure your Steam account.

Steam Item Restoration Policy
Wolf Knight Oct 30, 2024 @ 5:46am 
your account is compromised
DO NOT TRADE
If you have access to the account

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
6. If points were stolen, do a password RESET to cancel the awards/points before they are delivered

Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

After you have secured the account, please edit your profile back to normal by hitting the EDIT PROFILE button if it was altered by the hijacker/scammer. Report any accounts involved if possible.

Steam support does not post messages on your profile, they don't give out warnings about pending bans, they dont give time to move stuff, they wont tell you to move stuff. Someone has enough access to the account to make changes to the profile. If you try to move any items, the trade will get cancelled and a new one created sending the items to the scammers accounts.

They do not change your name/avatar unless it violates the rules (advertising, inappropriate language,etc). Such a change would only reset it to the default settings (your steam ID for the name, the default ? avatar for the avatar). This would include an account alert that you have to click a box that says "I have read this"
< >
Showing 1-2 of 2 comments
Per page: 1530 50

Date Posted: Oct 30, 2024 @ 5:44am
Posts: 2