cant refund black ops 6

[Frank Castle]

I cant refund bo6 even though i have 0 hours on it. Previous hours on previous games are the reason my request is consistently canceled. What should i do?

[Ogami]

You need to open a manual ticket. Go to The Support page and select "Purchases" , then the game.
Choose " I have a question about this purchase". That allows you to write a manual ticket to Steam Support.
Explain the situation that you have 0 playtime and that the automatic refund system counts the playtime for the other games in the franchise since its a combined launcher.
Ask agiain for a refund. In cases like this there should be no problem getting one, its the weird way that Activision has this set up that leads to this problem with the automatic refund system.
You are not the first and surely not the last one with this exact problem.

[cSg|mc-Hotsauce]

Make a manual ticket.

Find the BO6 purchase itself... https://help.steampowered.com/en/wizard/HelpWithPurchase

Choose "I still have a question..."

Explain the entire issue carefully.

And hope for the best.

Don't touch Call of Duty HQ (none of the titles) until you get a reply from support.