Disk write error (Solution) / Ошибка записи на диск (Решение)

[https]

Introduction

Steam is installed on the system volume C:
The game is installed on the volume E: (selected as a favorite library in the storage)
Steam is downloading an update to the volume D: which is full/unavailable.

Because of this problem, updates stopped downloading for me. The update started, after which the disk speed gradually dropped to 0 and the disk was loaded to 100%. The only way to update was to completely delete the game from the computer and download it again. And even after reinstalling the game, Steam continued to download updates to the volume D.

Steam literally brazenly created its own SteamLibrary folders on a volume on which there is neither Steam itself, nor its libraries, nor, accordingly, games.

In support they told me: "Try reboot your computer" and "Contact a computer technician"

Methods that did NOT help me

(possible solutions)

• All sorts, disk optimization, checking and remapping via CrystalDiskInfo and VictoriaHDD
  
• Changing the hard drive policy
  
• Deleting problematic libraries in the storage and selecting the necessary ones as favorites
  
• Reinstalling Steam, games
  
• Clearing the Steam download cache
  
• Disabling DCIservice system services
  
• Renaming the "downloading" and "shadercache" folders in the "steamapps" folder

Solution

Since Steam constantly created its own folders on volume D, deleting and renaming them did not help, I manually created the SteamLibrary folder on volume D, after which, through Properties -> Security, I disabled all users have write and read access. After that, the updates stopped downloading at all, if there was at least an attempt before, now they stopped downloading at all. I'm already desperate, once again deleting the game from the computer and downloading it again. And lo and behold, after reinstalling the game, Steam finally forgot about its library on volume D, and started downloading updates.

---

Введение

Стим установлен на системном томе C:
Игра установлена на томе E: (в хранилище выбран как избранная библиотека)
Стим скачивает обновление на том D: который заполнен/недоступен.

Из-за данной проблемы у меня перестали загружаться обновления. Обновление начиналось, после чего скорость диска плавно падала до 0 и диск был загружен на 100%. Обновить получалось только полным удалением игры с компьютера и загрузкой её снова. И даже после переустановки игры, стим продолжал скачивать обновления на том D.

Стим буквально в наглую создавал свои папки SteamLibrary на томе на котором нет ни самого стима, ни его библиотек, ни соответственно игр.

В поддержке мне сказали: "Попробуйте перезапустить компьютер" и "Обратитесь к компьютерному мастеру"

Способы которые мне НЕ помогли

(возможные решения)

• Всякого рода, оптимизация диска, проверка и ремапинг через CrystalDiskInfo и VictoriaHDD
  
• Изменение политики жестких дисков
  
• Удаление проблемных библиотек в хранилище и выбор нужных как избранных
  
• Переустановка стим, игры
  
• Очистка кэша загрузок стим
  
• Отключение системных служб DCIservice
  
• Переименование папок "downloading" и "shadercache" в папке "steamapps"

Решение

Так как стим постоянно создавал свои папки на томе D, их удаление и переименование ничем не помогало, я создал вручную папку SteamLibrary на томе D, после чего через на ней Свойства -> Безопасность, запретил всем пользователям доступ к записи и чтению. После чего обновления вообще перестали загружаться, если до этого была хотя бы попытка, то теперь перестали совсем загружаться. Я уже отчаявшись в очередной раз удаляю игру с компьютера и снова загружаю. И о чудо, после переустановки игры, стим наконец-то забыл про свою библиотеку на томе D, и начал загружать обновления.

[Iceira]

You have many missing points that other steam post already have mentions.

Antivirus app, free space issue, and write behind cache issue, and it here i stop because you dont even check for firmware or drev cable check and its controller driver and chipset and bios update in top of this.

Also why steam do say this according to you. ( but nice to see yuo did contect them and got a reply atleast. )
In support they told me: "Try reboot your computer" and "Contact a computer technician"

Read many past steam post or whatever you get your information.

Do note i only reply becuase you did a effort on the subject.

[Iceira]

Other odd things i have notice, its funny most dont get this issue at all then drev was new and empty.

To make it simple on disk do have 200gb soom 500gb free space as work space to next gen game this mean games over 100gb can cause not enough free space.

And we are talking about drev at 4TB+ if yuo have lesser size then watcg for boot disk and other folder at document that take space over time.

Do have 3 to 5 times disk space then DL size this is not a joke.
games have dlc + event + patch so store info size only explan original size so many game get past that with texxture dlc.

So many issue with storage information.

watch out for game like fallout4 and Diablo iv
Fallout4 is apox 93gb and work faster at SSD but dont need it
Diablo iv is one of them games that require SSD

I toke them game as example because, they are well tested and still require a pc thats update and you can feel the diffrence in SSD or HDD matter

Other game is Baldurs gate III , ( require way more free space then needed, and that come from game devs own page with game requirements. )

gl with it.

[https]

Originally posted by Iceira:

Other odd things i have notice, its funny most dont get this issue at all then drev was new and empty.

To make it simple on disk do have 200gb soom 500gb free space as work space to next gen game this mean games over 100gb can cause not enough free space.

And we are talking about drev at 4TB+ if yuo have lesser size then watcg for boot disk and other folder at document that take space over time.

Do have 3 to 5 times disk space then DL size this is not a joke.
games have dlc + event + patch so store info size only explan original size so many game get past that with texxture dlc.

So many issue with storage information.

watch out for game like fallout4 and Diablo iv
Fallout4 is apox 93gb and work faster at SSD but dont need it
Diablo iv is one of them games that require SSD

I toke them game as example because, they are well tested and still require a pc thats update and you can feel the diffrence in SSD or HDD matter

Other game is Baldurs gate III , ( require way more free space then needed, and that come from game devs own page with game requirements. )

gl with it.

So...
Game Dota 2 (~30GB) but we are talking about updates, this is ~50MB
Drive 2TB (1,5TB free)
CrystalDiskInfo status: Good
The drive is completely functional, all other applications work fine with it.

antivirus app - disabled
free space issue - we found out that no
and write behind cache issue - i cleared the cache and changed the caching policy (maybe I should have done something different with the cache)
check for firmware or drev cable check and its controller driver and chipset and bios update in top of this - but any other applications interact well with the disk, i'm sure this is a Steam problem.

[Iceira]

Yeah gl with that proof it, as you see alot of complicated issue with it. and yet all steam user dont have that, 1 or 2-3 steam, user every day with diffrent issue with it why it do so dont make it better.

I can only agree with one thing we have even more user with it then 1 or 2 years ago.
( thats not a proof more notice increaed issue with it. )
pretty sure other helper here can also see such pattern, but all have diffrent issue.
this is going to be hard to proof.with all steam users has diffrent hardware and pc.

but gl with it.


ps.
part of the problem here steam is a front store, and not hardware specific, user own pc and build and technicaly not a steam issue.

This is why have a pc update in Bios and chipset driver and hard drev SSD firmware might matter. or harddrev brand support come in if they have test tool.

and again gl with it im out.

[Iceira]

And we also forgot dont be a laptop, they have lost performance issue vs a desktop pc.
as you see this topic is not so easy.

[Phénomènes Mystiques]

You can also merge libraries, so you can have two Steam libraries on one disk.

[https]

Originally posted by Iceira:

Yeah gl with that proof it, as you see alot of complicated issue with it. and yet all steam user dont have that, 1 or 2-3 steam, user every day with diffrent issue with it why it do so dont make it better.

I can only agree with one thing we have even more user with it then 1 or 2 years ago.
( thats not a proof more notice increaed issue with it. )
pretty sure other helper here can also see such pattern, but all have diffrent issue.
this is going to be hard to proof.with all steam users has diffrent hardware and pc.

but gl with it.


ps.
part of the problem here steam is a front store, and not hardware specific, user own pc and build and technicaly not a steam issue.

This is why have a pc update in Bios and chipset driver and hard drev SSD firmware might matter. or harddrev brand support come in if they have test tool.

and again gl with it im out.

I agree with you, but I would be more tolerant of this problem, I could look for problems in my equipment, if not for one single fact, Steam downloads an update to a disk on which there is neither a game nor Steam itself. If you shorten the problem, it sounds like "Game - E, Steam - C, downloading updates - D" it should not be like this, is there any point in understanding the system after this? if the problem is so obvious.

Yes, I may have problems with D, yes, it may be broken, it may be unavailable, yes, it may have problems with the cache, it may be anything, but the fact remains one, Steam downloads updates to this disk, and this cannot be changed anywhere.

Thanks for the answers to the discussion. gl

[https]

Originally posted by WinterSolstice:

You can also merge libraries, so you can have two Steam libraries on one disk. :csd2smile:

Please get to the heart of the matter

[Iceira]

Can you move that game to other disk though steam storage move game , and update it and do the crazy idea move gamne back and see if it will startup now.

This is seen before, how do you want me to explan this is it work other then checksum issue doing installation.


and gl explan steam support this, if this actual work.

[Phénomènes Mystiques]

I would take a look in the ?:\Steam\steamapps → Libraryfolders.vdf and see if they are properly pointed and such - I am actually confused about the true problem because of how it is written in the post plus also includes a "solution" - there is also the Steam Library Repair feature.

[https]

Originally posted by Iceira:

Can you move that game to other disk though steam storage move game , and update it and do the crazy idea move gamne back and see if it will startup now.

This is seen before, how do you want me to explan this is it work other then checksum issue doing installation.


and gl explan steam support this, if this actual work.

Yes, I tried moving it to C, the game starts, but still doesn't update, because the updates are still downloaded to D. That is, moving the game doesn't change the update download path in any way.

[https]

Originally posted by WinterSolstice:

I would take a look in the ?:\Steam\steamapps → Libraryfolders.vdf and see if they are properly pointed and such - I am actually confused about the true problem because of how it is written in the post plus also includes a "solution" - there is also the Steam Library Repair feature. :csd2smile:

Libraryfolders.vdf

"libraryfolder"
{
	"contentid"		""
	"label"		""
	"launcher"		"C:\\Program Files (x86)\\Steam\\steam.exe"
}

Steam Library Repair doesn't work, I forgot to clarify in the first message. I don't quite understand how this should solve the problem that Steam downloads updates to the wrong disk :/

[https]

Originally posted by WinterSolstice:

I am actually confused about the true problem

In the previous answer I briefly described the essence of the problem to make it clearer.

Originally posted by https:

"Game - E, Steam - C, downloading updates - D" it should not be like this

And this directory or path cannot be controlled or changed in any way, I contacted support, they don’t know

[Phénomènes Mystiques]

Originally posted by https:

Originally posted by WinterSolstice:

I would take a look in the ?:\Steam\steamapps → Libraryfolders.vdf and see if they are properly pointed and such - I am actually confused about the true problem because of how it is written in the post plus also includes a "solution" - there is also the Steam Library Repair feature.

Libraryfolders.vdf

"libraryfolder"
{
	"contentid"		""
	"label"		""
	"launcher"		"C:\\Program Files (x86)\\Steam\\steam.exe"
}

Steam Library Repair doesn't work, I forgot to clarify in the first message. I don't quite understand how this should solve the problem that Steam downloads updates to the wrong disk :/

That is Libraryfolder.vdf which points to the Steam Client, there is another one called Libraryfolders.vdf (notice the cute S at the end of folder(s)) for the Steam Libraries - I am looking to see if there is a D drive library in that file and also to find the AppID of said game you are having issues with as I have an ongoing theory brewing.

[https]

Originally posted by WinterSolstice:

That is Libraryfolder.vdf which points to the Steam Client, there is another one called Libraryfolders.vdf (notice the cute S at the end of folder(s)) for the Steam Libraries - I am looking to see if there is a D drive library in that file and also to find the AppID of said game you are having issues with as I have an ongoing theory brewing. :coffee::csd2smile:

Oh yes, you're right.

"libraryfolders"
{
	"0"
	{
		"path"		"C:\\Program Files (x86)\\Steam"
		"label"		""
		"contentid"		"8545593876762980965"
		"totalsize"		"0"
		"time_last_update_verified"		"0"
	}
	"1"
	{
		"path"		"E:\\SteamLibrary"
		"label"		""
		"contentid"		"8083758460199399019"
		"totalsize"		"1000186310656"
		"update_clean_bytes_tally"		"2148156215"
		"time_last_update_verified"		"1731406122"
		"apps"
		{
			"570"		"62677602244"

		}
	}
}

There may have been a path to disk D during the problem. Since I solved it, it is missing. I'll take note, you let me know much more than the support service)

However! I'm still not sure that this changes the path to downloading updates, it's just the path to the game, and I had no problems with this) I hope someone with a similar problem will report details in this theory)