So, i had 12,83 euros on my steam wallet, and it disapeared without doing anything!!

[Be a Fair Person]

I woke up, and i received an e-mail saying that i bought a cs go skin for 12,83euros, i know this sounds crazy but i didn't purchase anything, and more strange is that the skin value is just 0,08 cents, and more even strange is that the seller of the skin a few days earlier invited me to be friends on steam, but i didnt accept him as a friend, i think he is an hacker, his name is "[О] ÞŖỜ ĞĄMєr" i think he stold my money , please i need help and fast!!

[󠀡󠀡󠀡󠀡]

You sir, is screwed. Steam support can help you. Just message them.

[ARuarkGuy]

Hi,(Original quote from Frazer)

You'll need to contact Steam Support about such issue. This is a USERS forum; we cannot help you here.

Steam Support requires an account that is DIFFERENT to your Steam Account, so if you don't have a Steam Support account you'll need to create one. https://support.steampowered.com/register

Once you have your Steam Support account, you'll need to create a new ticket: https://support.steampowered.com/newticket.php

[Un1que]

Contact steam support providing details. And check if your computer is compromised ( hacked. )

[ARuarkGuy]

Originally posted by UN1QUE:

Contact steam support providing details. And check if your computer is compromised ( hacked. )

Looks like another job well done. :)

[Be a Fair Person]

thanks for the help guys lets see if that works out :(

[Be a Fair Person]

Originally posted by UN1QUE:

Contact steam support providing details. And check if your computer is compromised ( hacked. )

how do i see if my computer is hacked?

[Jop]

corrct

[Be a Fair Person]

Originally posted by ARuarkGuy:

Hi,(Original quote from Frazer)

You'll need to contact Steam Support about such issue. This is a USERS forum; we cannot help you here.

Steam Support requires an account that is DIFFERENT to your Steam Account, so if you don't have a Steam Support account you'll need to create one. https://support.steampowered.com/register

Once you have your Steam Support account, you'll need to create a new ticket: https://support.steampowered.com/newticket.php

how do i message them??

[zhitel sortavala]

Originally posted by MartimDP:

Originally posted by UN1QUE:

Contact steam support providing details. And check if your computer is compromised ( hacked. )

how do i see if my computer is hacked?

run an antivirus it should tell if you have virus that can connect their computer to yours i recommend using malwarebytes

[Un1que]

Originally posted by MartimDP:

Originally posted by UN1QUE:

Contact steam support providing details. And check if your computer is compromised ( hacked. )

how do i see if my computer is hacked?

Try to install a good antivirus and scan your pc ! I recommend you 'avast' and install anti malware bytes software. And check processes running in your pc. And change your email/account informations after

For the steam support, this will help : https://support.steampowered.com/kb_article.php?s=7e0d26d07faec7de853a939f9b781f93&ref=2347-QDFN-4366

[Be a Fair Person]

Originally posted by UN1QUE:

Originally posted by MartimDP:

how do i see if my computer is hacked?

Try to install a good antivirus and scan your pc ! I recommend you 'avast' and install anti malware bytes software. And check processes running in your pc. And change your email/account informations after

For the steam support, this will help : https://support.steampowered.com/kb_article.php?s=7e0d26d07faec7de853a939f9b781f93&ref=2347-QDFN-4366

how do i install anti malware bytes software?

[Un1que]

Originally posted by MartimDP:

Originally posted by UN1QUE:

Try to install a good antivirus and scan your pc ! I recommend you 'avast' and install anti malware bytes software. And check processes running in your pc. And change your email/account informations after

For the steam support, this will help : https://support.steampowered.com/kb_article.php?s=7e0d26d07faec7de853a939f9b781f93&ref=2347-QDFN-4366

how do i install anti malware bytes software?

It has a normal easy setup.

[Be a Fair Person]

Originally posted by UN1QUE:

Originally posted by MartimDP:

how do i install anti malware bytes software?

It has a normal easy setup.

and i dont have avast i have avg how do i do it?

[Un1que]

Originally posted by MartimDP:

Originally posted by UN1QUE:

It has a normal easy setup.

and i dont have avast i have avg how do i do it?

Unistall the current antivirus,download Avast antivirus ( theres free version no worries ) and install it. Then download 'Anti-Malware bytes' and install it. Scan your computer using both programs.

[Be a Fair Person]

Originally posted by UN1QUE:

Originally posted by MartimDP:

and i dont have avast i have avg how do i do it?

Unistall the current antivirus,download Avast antivirus ( theres free version no worries ) and install it. Then download 'Anti-Malware bytes' and install it. Scan your computer using both programs.

ok thanks for the advice