How to use steam support...can't create question

[Maxwellsmarts]

I either can't find where to add a question or there is no option when I am in the my questions area. Should there be a create new question option on the my questions screen, and if not, how do I do that? Seems this should be a simple thing, not sure if it's me or steam has made it complicated.

[FFL2and3rocks]

Depends on what you're trying to ask. Steam doesn't offer support for other companies' games, so if you're trying to ask a question about a game, the support page will just direct you to the other company's website so you can ask them.
If it's a Steam issue, select Steam as the product you're having an issue with.

[MarLi]

good

[ KARR™]

Go to the support page https://support.steampowered.com/ticketlist.php

The create account/create ticket is in the top right.

[Maxwellsmarts]

Thank you, Karr, I clicked your link and it took me to where I was, a list of my questions..so I at least know that's where I was supposed to be now. The only thing on the upper right is:

"Your questions | Sign out | Edit account " Your questions is where I am already and the other two won't do me any good.


FFL, I did choose steam, on the list of options Steam leaves you with, there is no option pertaing to what I need to know, yet it is a question pertaing to something in their own settings not working. A fair question to ask if there ever was one. the least they could do is give "other" as an option and then let the customer contact them instead of what they seem to be doing, making it difficult by design. Just selected Steam again and they now want me to enter some code as they say I'm signing in from another browser, but same exact browser, and I have no idea what code. Beginning to think they just dfon't want to waiste their time on their paying customers, hence all the roadblocks.

but in the end, I am and evidently was able to get to the right area. I just need to know how to ask a question of them, not just for now but in the future should I need to. Not sure why it's difficult this time, I was at least eventually able to find it in the past.