Can I refund Steam wallet funds which I used to buy the game?

[Noxatron]

Read this carefully please.

I goofed and bought Borderlands GOTY+Borderlands 2 bundle instead of Borderlands 2 GOTY edition.

I added 15 euros to my Steam wallet to do that.

I requested a Steam refund on the bundle.

After my money has been returned to my account, can I refund the Steam Wallet purchase (15 euros)?

[Seretti]

No.

http://store.steampowered.com/steam_refunds/

"You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds."

[Noxatron]

Originally posted by Seretti:

No.

http://store.steampowered.com/steam_refunds/

"You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds."

"Wallet credit can only be refunded if has not been used to make a purchase or if the purchased items have been refunded. "

[Zackemcee]

Originally posted by Noxatron:

Originally posted by Seretti:

No.

http://store.steampowered.com/steam_refunds/

"You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds."

"Wallet credit can only be refunded if has not been used to make a purchase or if the purchased items have been refunded. "

did it work for you ? I mean did you get refund for the used steam wallet funds ?

[76561198218426745]

Originally posted by Noxatron:

Originally posted by Seretti:

No.

http://store.steampowered.com/steam_refunds/

"You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds."

"Wallet credit can only be refunded if has not been used to make a purchase or if the purchased items have been refunded. "

Where is this quote from? Because I checked all the pages Steam has about refunds, and none of them appear to have this quote.

[Tev]

Originally posted by habitualaction:

Originally posted by Noxatron:

"Wallet credit can only be refunded if has not been used to make a purchase or if the purchased items have been refunded. "

Where is this quote from? Because I checked all the pages Steam has about refunds, and none of them appear to have this quote.

It's on the Help Desk -side, I'll post a pic.

Here: http://i.imgur.com/gsEJxhP.png

[Noxatron]

Originally posted by zackemcee2:

Originally posted by Noxatron:

"Wallet credit can only be refunded if has not been used to make a purchase or if the purchased items have been refunded. "

did it work for you ? I mean did you get refund for the used steam wallet funds ?

Yeah I did. The funds are back on my bank account

[76561198218426745]

Originally posted by Teutep:

Originally posted by habitualaction:

Where is this quote from? Because I checked all the pages Steam has about refunds, and none of them appear to have this quote.

It's on the Help Desk -side, I'll post a pic.

Here: http://i.imgur.com/gsEJxhP.png

Wow, I'm shocked. I was under the impression that once you spent wallet funds, it stayed on Steam permanently. Good to know.

[Zackemcee]

Originally posted by Teutep:

Originally posted by habitualaction:

Where is this quote from? Because I checked all the pages Steam has about refunds, and none of them appear to have this quote.

It's on the Help Desk -side, I'll post a pic.

Here: http://i.imgur.com/gsEJxhP.png

So this is it for me, I purchased steam refund, and right after that I got just cause 3, I'll refund JC3 and then refund the wallet credit! like it says in the picture :
''Wallet credit can only be refunded if has not been used to make a purchase or IF THE PURCHASED ITEMS HAVE BEEN REFUNDED!!''

[Zackemcee]

Originally posted by Noxatron:

Originally posted by zackemcee2:

did it work for you ? I mean did you get refund for the used steam wallet funds ?

Yeah I did. The funds are back on my bank account

can you please tell me how to ask for refund for this case? : I bought 10 bucks steam wallet 6 times in a row which makes it $60 and then bought JC3 and now waiting for refund of JC3, what should I do next ? please :)
@teutep ok thanks :)

[Tev]

Originally posted by zackemcee2:

Originally posted by Teutep:

It's on the Help Desk -side, I'll post a pic.

Here: http://i.imgur.com/gsEJxhP.png

So this is it for me, I purchased steam refund, and right after that I got just cause 3, I'll refund JC3 and then refund the wallet credit! like it says in the picture :
''Wallet credit can only be refunded if has not been used to make a purchase or IF THE PURCHASED ITEMS HAVE BEEN REFUNDED!!''

Ah, you're the guy from here:
http://steamcommunity.com/discussions/forum/1/458605613401028234/

Then yup, that would be correct.

Originally posted by zackemcee2:

Originally posted by Noxatron:

Yeah I did. The funds are back on my bank account

can you please tell me how to ask for refund for this case? : I bought 10 bucks steam wallet 6 times in a row which makes it $60 and then bought JC3 and now waiting for refund of JC3, what should I do next ? please :)

If it gets approved, then you go to [Help > Steam Support] > [A Purchase], then you request a refund again on the Steam Wallet -funds.

[Kebab™]

Nope

[Zackemcee]

Originally posted by Teutep:

Originally posted by zackemcee2:

So this is it for me, I purchased steam refund, and right after that I got just cause 3, I'll refund JC3 and then refund the wallet credit! like it says in the picture :
''Wallet credit can only be refunded if has not been used to make a purchase or IF THE PURCHASED ITEMS HAVE BEEN REFUNDED!!''

Ah, you're the guy from here:
http://steamcommunity.com/discussions/forum/1/458605613401028234/

Then yup, that would be correct.

Originally posted by zackemcee2:

can you please tell me how to ask for refund for this case? : I bought 10 bucks steam wallet 6 times in a row which makes it $60 and then bought JC3 and now waiting for refund of JC3, what should I do next ? please :)

If it gets approved, then you go to [Help > Steam Support] > [A Purchase], then you request a refund again on the Steam Wallet -funds.

Great! Thanks a lot appreciate it :')

[Noxatron]

Originally posted by NotKebab™:

Nope

Wrong. You actually can refund Steam Wallet funds.