No Steam Guard verification email
I'm not receiving a Steam Guard code by email. I can no longer log on to use my steam account after I re-installed windows because steam sees it as a new computer and needs Steam Guard verification. Any ideas?
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Showing 1-15 of 112 comments
fletch Dec 26, 2015 @ 3:20pm 
Have you added a mobile authenticator to your account?
Make sure you check your spam box just in case, and any other email addresses you have incase you've gotten mixed up.

If you're still not getting them you can always contact Steam Support
Last edited by fletch; Dec 26, 2015 @ 3:26pm
gustavo Dec 26, 2015 @ 3:25pm 
verifies that the email account is the corect
76561198272264325 Dec 26, 2015 @ 3:34pm 
Seems to be a problem with {LINK REMOVED} (Apple / iCloud) addresses? I've tried 2 different {LINK REMOVED} addresses and I don't get emails to them but @live is ok... Nothing in spam folders
meLon Dec 26, 2015 @ 3:35pm 
I've been having a similar issue: on my personal email I recieved all the normal emails early in the day for receiving/sending gifts and purchases, but since last night I can't seem to recive any steam email on the email personal address. I have a buisness email that just forwards to my personal email, and I had to use that to make a Steam Support account, because even the steam support emails wouldn't arrive on the normal email.
Seeing as the forwarding service can still get the emails to come into my personal email, I don't think that there's something with my personal email that's going wrong.
Also, steam is asking me if my personal email (that I've used for steam) is my current email, and is asking me to verify it.. which I can't do because I'm not receiving the emails...

Originally posted by edwinderry:
Seems to be a problem with @me.com (Apple / iCloud) addresses? I've tried 2 different @me.com addresses and I don't get emails to them but @live is ok... Nothing in spam folders
turns out the email I'm having trouble with is a me.com one, but my goddady domain name email is still forwarding steam emails to the me.com email with no problem
Last edited by meLon; Dec 26, 2015 @ 3:36pm
Tip My Mem Dec 26, 2015 @ 3:37pm 
.
meLon Dec 26, 2015 @ 3:39pm 
Anyway, I've opened a ticket, and added that I can't update my game because of it, sooooo hopefully they'll not be too slow to respond... but it's the weekend, and I think they don't have people in the office on the weekend... (since you can't publish games on the weekend because they say they don't have people in the office to watch over the publication).


snif... I just want to get this dealt with some I can play some games with a clear concience...
Last edited by meLon; Dec 26, 2015 @ 4:10pm
meLon Dec 26, 2015 @ 4:22pm 
I though I had found a lead to the problem, since @me.com address are simply forwarded to @icloud.com addresses - try loging onto icloud.com using the same email and password but changing me.com to icloud, it should work and log you into the same account- buuuut it turns out steam emails aren't coming to @icloud.com either...
So while it's not a fix, it's a bit more information.
meLon Dec 26, 2015 @ 6:31pm 
After 2 hours of talking with someone at apple, he's passed he's passed the issue on to the 'engineers'. The theory is that apple might be automatically blocking the emails from @steampowered.com, but still no real info. And it could take a few days to hear back from him.
Hopefully the issue is resolved sooner, but in th meantime best use another email for steam.
xddd Dec 27, 2015 @ 12:07pm 
Just registered another steam acc like a week ago, and now i wanted to play on it. I wanted to log in and didnt got the email to my @icloud.com address..
Terror Dec 27, 2015 @ 12:09pm 
i have icloud and have this problem.this is very bad. i hope there is a way value or apple can fix this
Terror Dec 27, 2015 @ 12:10pm 
guys! there is a bug going on with icloud right now with steam so this will get fix becuase value have been fixing major bugs for the past year when steam came out
Majoren Dec 27, 2015 @ 12:11pm 
Got the same problem also...
Terror Dec 27, 2015 @ 12:13pm 
Originally posted by Heisters.net Pepys:
After 2 hours of talking with someone at apple, he's passed he's passed the issue on to the 'engineers'. The theory is that apple might be automatically blocking the emails from @steampowered.com, but still no real info. And it could take a few days to hear back from him.
Hopefully the issue is resolved sooner, but in th meantime best use another email for steam.

do you need to get a email from icloud about your email is being change from your steam account
Terror Dec 27, 2015 @ 12:21pm 
so what happened and howi found this glitch, i was on a trade server i got a trade went to my email and there was no new steam trading mail just old ones i already trade.
i hope this will be fix
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Date Posted: Dec 26, 2015 @ 3:17pm
Posts: 112