Debit card verification charge not returning

[Nahin]

On july 6th I was charged 2.36 usd to verify my card. Steam support said it may take upto a month but it hasn't returned yet. I contacted my bank and they said they haven't received any reverse transaction request. What should I do?

[Dr.Shadowds 🐉]

Contact steam support, let them know about it.

Just recheck your bank statements, some banks works by deleting your statements if it within 24hrs returned updating back the $2.36. And some banks don't delete anything at all, and just add new statement whenever something returned.

[no154370]

Which ''bank'' are you using in Bangladesh????

[Nahin]

Messaggio originale di no154370:

Which ''bank'' are you using in Bangladesh????

United Commercial Bank

[no154370]

contact the bank to send to you physical bank statements for july 2024

[ReBoot]

There won't be any reverse transaction because those ain't charges, those are holds. Holds don't get reversed, holds get dropped.

[[ARP] Vilska]

Messaggio originale di Nahin:

On july 6th I was charged 2.36 usd to verify my card. Steam support said it may take upto a month but it hasn't returned yet. I contacted my bank and they said they haven't received any reverse transaction request. What should I do?

Drop Them a Message: Hey there, I noticed that the $2.36 charge still hasn’t been refunded, and it’s been over a month now. My bank hasn’t received any request for a refund either. Could you please look into this?

Attach Proof: I’ve attached screenshots and bank statements showing the charge for your reference.

Touch Base with Your Bank: Hi [Bank’s Name], I’m following up on a $2.36 charge that hasn’t been refunded yet. Can you check if there’s any way to dispute this or if you need more information from me?

Keep Everything in Order:

Document Everything: Keep a record of all your interactions with Steam and your bank, including dates and details.
Save Your Records: Make sure to save copies of all emails and statements.
Consider Escalating: If you’re still having trouble, you might want to escalate the issue with Steam’s support or reach out to a consumer protection group.

Does this help? Let me know if you need any more adjustments!

[Nahin]

Messaggio originale di λMetroCop:

Messaggio originale di Nahin:

On july 6th I was charged 2.36 usd to verify my card. Steam support said it may take upto a month but it hasn't returned yet. I contacted my bank and they said they haven't received any reverse transaction request. What should I do?

Drop Them a Message: Hey there, I noticed that the $2.36 charge still hasn’t been refunded, and it’s been over a month now. My bank hasn’t received any request for a refund either. Could you please look into this?

Attach Proof: I’ve attached screenshots and bank statements showing the charge for your reference.

Touch Base with Your Bank: Hi [Bank’s Name], I’m following up on a $2.36 charge that hasn’t been refunded yet. Can you check if there’s any way to dispute this or if you need more information from me?

Keep Everything in Order:

Document Everything: Keep a record of all your interactions with Steam and your bank, including dates and details.
Save Your Records: Make sure to save copies of all emails and statements.
Consider Escalating: If you’re still having trouble, you might want to escalate the issue with Steam’s support or reach out to a consumer protection group.

Does this help? Let me know if you need any more adjustments!

That's really detailed advise. Thanks man

[TXKYU]

Messaggio originale di Nahin:

On july 6th I was charged 2.36 usd to verify my card. Steam support said it may take upto a month but it hasn't returned yet. I contacted my bank and they said they haven't received any reverse transaction request. What should I do?