Steam Guard issues on Android

[Bill Brasil]

Hi,

Does anyone else have problem to open Steam on Android to use Steam Guard?

When I try to open Steam Client on Android it locks on loading parental settings.

Regards

[Satoru]

is this the steam parental settings or the android one?

[Bill Brasil]

steam parental I believe, I don't have parental setting on my android.

[ReBoot]

Is this whole parental stuff enabled for your Steam account?

[Bill Brasil]

No, I have family share enabled without restriction.

Anyway how to check in steam?

[Bill Brasil]

The application was ok before last update

[ReBoot]

Originally posted by Bill Brasil:

No, I have family share enabled without restriction.

Anyway how to check in steam?

I asked about parental stuff, not family sharing. Anyway, settings->family.

[Bill Brasil]

There are 2 settings:

1. Family View = Disabled
2. Family sharing = enabled

[ReBoot]

Haven't heard about hat one. Granted, I haven't checked the forum that is dedicated specifically to the mobile app, you could've checked it yourself if you wanted though so let's proceed here.

What you can do is to reset the app. In case you're using it for Steam guard (the other option would be email), generate a list of backup Steam guard codes & reset the app then. You'll have to "migrate" Steam guard from the old app instance to the new with all that entails which is a pretty minor issue (no trading for a few days).

[Bill Brasil]

I reinstall app on Android and now is back to normal.

Thx

[MeHm]

HI,
I'm here to report that I've had the same problem with the Steam Guard application on my Android phone.
The problem has appeared since the last update. I also have family share enabled without restriction. And like @Bill Brasil, everything went back to normal when I reinstalled the app.

[ognar]

I've been trying to buy games for days on Pc, but cant since the app on Android is borked.
GJ Valve.
Guess i'll try the uninstall/reinstall thing

[ognar]

Sweet, after having reinstalled the mobile app and trying to sign into it.
It wants me to use the mobile app to confirm me signing into the mobile app.
Somehow.

[Bill Brasil]

you can choose to have lost access to the guard and you will be given the option to send a code to you email

[👊∫RͩoͤKͣiͩ∫👊⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻]

I've had a problem due to having biometric login requirement enabled in settings and set to the entire app, changing it to only confirmations and steam guard fixed the problem with opening the spp for me, however I'm rolled into the beta and latest update as of today has fixed that bug so I'm back to biometric login for the entire app

[MoodyAmor]

Having same issue here