Steam won't start up, it's only showing "Verifying Installation" for a brief, then force close

[Kiaran]

Hello there

[Updated on specification and recent steam bootstrap log]

I've been dealing with some issue on my steam client app. I haven't opened it for a while, now that i do, it won't launch the client. Running the "steam.exe" just shows the updating steam dialogue box for a while, and then after it reach "verifying installation", it immediately close itself.

Though steam itself doesn't show on my task manager opened apps, the process still exist for a brief while that verifying installation windows open. And the Steam Client Service windows service is unable to start.

I've been looking for information and or solution for my issues, but no lack for past 20 hours. I've checked "services" tab on task manager, and windows service systems to manually "run" steam client services if that may help, but it immediately stopped the services.

Things i've tried so far :

1 Rebooting.

2 Rebooting into Safe mode with Networking to try to launch steam.

3 Installing any windows updates.

4 sfc scannow on my hardrive

5 Re-installing steam in the same and different drive

6) Running in compatibility mode (win xp, win 7, and win 8)

7) Running as administrator.

8) Using the “netsh winsock reset” command lind in CMD ran as admin.

9) Manually uninstalling steam and its folders and removing "Valve" from my registry in regedit.

10) Updating every single outdated driver on my PC

11) Disabling windows defender and try reinstalling/launching steam again

12) Tried to run launch steam with only 1 USB connected (mouse only and keyboard only)

13) try running "steam.exe" with everything else deleted

as for my specification
Asrock A520M-HVS
Ryzen 5 5600G with iGPU
no dedicated GPU
16GB 2600Mhz RAM
Windows 11 Pro - 10.0.22631 Build 22631


After all that, still no luck, my steam client still won't open. Please someone help me.

[Iceira]

It's nice to see you actual did try them old ways, but you forgot spec and OS,
make sure you know dual gpu card issue is even have it. and its a laptop or desktop.

Turn off weakest IGPU in device manager or BIOS , and make sure all Drivers and BIOS is update from Brand ps name support site or Brand board site.

Do note some blaim it newest windows update other think its dual card issue, and i forgot last idea someone mention,, ohh yersh something about achivement in userdata, almost slip my mind.

gl with it.

ps.
dont forget we are steam users here, we are not mindreads here.

[Iceira]

make sure you revert all the special settings to standard again. ( we have seen games that dont like them )

steam was win10 rdy wayback at 2017, so dont fifddle with it then we say run as admin its more and check one time it has not lost its rights. steam exe run as admin on startup.
as yuo said in nr 7, but not set as settings


ps.
do not under estimatate test with other pc. friends laptop or spare pc in the house, try see it as if it work there , then you have proof something. ( i dont care if what mistake is, see it as a clue in wtf its working there. ) any steam helper will find that vital. and also why it work next step.

gl with it.


do windows event view say anything
do steam log say anything.

ps.
dont forget we see you as might have some skills sense you know them check this and that .

[Iceira]

but no luck for past 20 hours
any windows update or other app update, seem them as clue that now trigger a issue , we dont see its the update its more a consequence it now do so.

[Kiaran]

Originally posted by Iceira:

make sure you revert all the special settings to standard again. ( we have seen games that dont like them )

steam was win10 rdy wayback at 2017, so dont fifddle with it then we say run as admin its more and check one time it has not lost its rights. steam exe run as admin on startup.
as yuo said in nr 7, but not set as settings


ps.
do not under estimatate test with other pc. friends laptop or spare pc in the house, try see it as if it work there , then you have proof something. ( i dont care if what mistake is, see it as a clue in wtf its working there. ) any steam helper will find that vital. and also why it work next step.

gl with it.


do windows event view say anything
do steam log say anything.

ps.
dont forget we see you as might have some skills sense you know them check this and that .

sorry for the late reply but i updated the post with my specification
Asrock A520M-HVS
Ryzen 5 5600G with iGPU
no dedicated GPU
16GB 2600Mhz RAM
Windows 11 Pro - 10.0.22631 Build 22631

i'm not aware yet how to check steam log, or windows event view, so i cannot really pinpoint either what's the issue causing steam client not launching

[Iceira]

Exatly why its so odd, 1 igpu card and cant start steam, we do know no to gpu accelration but sense you cant start steam, there is no way to set the option ( as fare as i know )

you can try the steam Flush cmd ( google it )

[Iceira]

Graphics Capabilities
Integrated Graphics
Yes
Graphics Model
Radeon™ Graphics
Graphics Core Count
7
Graphics Frequency
1900 MHz

ofc you know this and this is why you need to talk with AMD GPU support, you can ask steam support but that dont mean, steam atm will see it as a steam issue.

Do majke DDU with amd driver and reinstall newest just incase this matter.
steam is not going to fix your GPU issue is this is the problem.

this is why yuo need to check steam.log inside steam

same goew with windows event view and hope it make a crash dump why steam.exe do not work. ( google how to use windows event view why app crash ) we hope it made a entry,

.
you are welcome to install steam over current , made that can fix whats worng,

or do the old ways , rename steam. folder and userdata to steam old. folder and reinstall steam just to see if we can get it up again.

dont forget we are steam user here, this is not support also why we argue or debat here,
problem is if this was a win11 issue alone then 46% to 48% of all steam user will have it, its here we fail and cant see the clue what cause this.
also why you contact steam and GPU support.

other with dual card has turn off a card and then it work.( thi is why this is so odd and this to to effect win11 user and 2 card , and now you have it, possible other also but still not all steam user with your setup with 1 GPU.

do make sure pc is update in chipset driver and BIOS from asrock

and maybe you should contact asrock also , i bet they want to know this. if they can help.


dont forget IGPU support fall under board support or Brand name PC support, well know amomg IT tech person.


gl with it.

[Iceira]

do not uderestimate ask a friend with a spare or old gpu card as test who know if someone has a card laying around , you are testing get steam up, we dont talk about game with it.

in my book such detail matter , many steam user can start steam with a office card just like your IGPU.

this is why its so odd.

[Iceira]

Do not underestimat add steam.exe to antivirus app exceptions rules.
same goes with steamwebhelper.exe.

[Kiaran]

Update on the steam bootstrap log from latest launch attempt, still no luck on revolving this issue

[2024-07-02 16:22:06] Startup - updater built Jun 20 2024 10:16:26
[2024-07-02 16:22:06] Startup - Steam Client launched with: "C:\Program Files (x86)\Steam\steam.exe"
[2024-07-02 16:22:06] Loading cached metrics from disk (C:\Program Files (x86)\Steam\package\steam_client_metrics.bin)
[2024-07-02 16:22:06] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2024-07-02 16:22:06] Using the following download hosts for Public, Realm steamglobal
[2024-07-02 16:22:06] 1. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2024-07-02 16:22:06] Checking for update on startup
[2024-07-02 16:22:06] Checking for available updates...
[2024-07-02 16:22:06] Downloading manifest: https://cdn.steamstatic.com/client/steam_client_win32
[2024-07-02 16:22:06] Manifest download: send request
[2024-07-02 16:22:07] Manifest download: waiting for download to finish
[2024-07-02 16:22:07] Manifest download: finished
[2024-07-02 16:22:07] Download skipped: /client/steam_client_win32 version 1718904662, installed version 1718904662, existing pending version 0
[2024-07-02 16:22:07] Nothing to do
[2024-07-02 16:22:07] Verifying installation...
[2024-07-02 16:22:07] Performing checksum verification of executable files
[2024-07-02 16:22:07] Verification complete


Verification is completed as the log says but the client still won't launch

[Iceira]

try the rename , and make new steam lib install
dont forget userdata in windows username or rename that first to see if this is the issue with achivment size , i doubt it this , but go ahead try make new steam install to see if this matter at all.


other crays idea make steam user account 2 as test. also. or test your login at friends pc , we are not kidding you here. ( this can be seem as well if it work there then it is your pc and setup.

[Iceira]

Dont forget what prevent you login at a win11 OS on other pc, to see try help steam support with what cause this..

i cant say how you look at it, but im the gamer type here, i dont care if its a system issue or driver or security issue, i have a gamer setup learn from the past , it dont take me 2sec reset OS and get back up asap, because in the old day's we had raid in games at night or other guildy things. such was the old ways.

so where you are here in this i dont know.
its your call when you had enough of this, and who said it will help reset pc, also why we dont suggest anything like this anymore as users.

but do see it as user options.