“Loading chunk” errors prevent me from properly browsing store and I can’t access the Steam Deck sale.

[KrakenGreywolf]

Making a dedicated post about this. I am getting so many errors on multiple devices and browsers trying to get certain portions of Steam to load-including the Steam Deck sale page. I cannot search tags and see these errors all over the store-though I still seem to be able to purchase most games/dlc (or at least it looks like it-I haven’t tried completing a purchase since this started occurring). Stuff like “Loading chunk 2805 failed,” “Loading chunk 988 failed,” and the most common-also the one always blocking me from the Steam Deck sale page-“Loading chunk 4970 failed.” I even downloaded a fresh up-to-date install of the Firefox app and can refresh the error page, but all that does is give me an eternal spinning black loading screen. They all seem to be JavaScript-based errors.

Before anyone asks: I have submitted a support ticket.

[Iceira]

You might wan to add you are mac user , steam deck has own steam support link
it could be relevant to the chunk dl issue. if i read past post right in other thread steam post. steam support might know this we did not as user here. it could be relevant.

[KrakenGreywolf]

Originally posted by Iceira:

You might wan to add you are mac user , steam deck has own steam support link
it could be relevant to the chunk dl issue. if i read past post right in other thread steam post. steam support might know this we did not as user here. it could be relevant.

I included that info in my second message to support. Also-good news: I finally managed to get the Steam Deck sale page to load. Bad news: I got it to load on a brand new device that is NOT mine (less than a month old iPad)-hence it’s not in any way a feasible replacement to browse Steam on. At least I know the issue isn’t with my wi-fi connection or IP address-and most likely not with my account. The only conclusion I can come to atm is: if you don’t have the newest hardware and/or OS (at least on Apple devices), Steam’s new update may not work properly.

[Iceira]

Look we dont want comment on other system, but most here is windows user, try mac forum and linux steam forum, what if there is a mastrer there that know this.

[Iceira]

stem Linux users.
https://steamcommunity.com/app/221410/discussions/

steam mac
https://steamcommunity.com/discussions/forum/2/


steam deck support ( dont forget steam deck is a linux in a a way )
https://help.steampowered.com/en/wizard/HelpWithSteamDeck
https://steamcommunity.com/app/1675200/discussions/

[paulomlf]

I am having this error on the iOS (iPad).

[Marissa Blackwing]

Having some similar errors - and I'm on windows. If you check around other help threads it's not just us either. It's likely the usual sporadic problems they tend to have around big sales, not a system-specific problem.

[Sabertooth9278]

I’m having the same issue on my iPhone and my Steamie D

[Squirrelly]

I'm on the windows desktop steam client and getting the loading chunk failed messages all over the place too. It's probably a steam server side issue, not a user os issue. The URLs suggest possibly some sort of javascript serving issue.

Something went wrong while displaying this content. Refresh
Error Reference: Store_9006325_83d69629d753cc1d
Loading chunk 4970 failed.
(missing: https://store.akamai.steamstatic.com/public/javascript/applications/store/chunk~0f0129d36.js?contenthash=f391f1e910f19d14ad43)

Update: Possible cause, had a steam client update that I had to manually check for.

[Iceira]

Originally posted by Marissa Blackwing:

Having some similar errors - and I'm on windows. If you check around other help threads it's not just us either. It's likely the usual sporadic problems they tend to have around big sales, not a system-specific problem.

This is why we ask, we are steam users here, we have no info on any here, past post user with chuck issue said read log find chunk dl issue and delete it start validate again.

Its here we all scrates our head aient it that validate game intergrity of files and should fix. ( corrupted data, and aient this just the point with it, why steam has a issue i dont know. )

And this is why you all need make post untill steam get the msg, you do not want me to point at all other system check and disk issue, and previous past steam user that solve this told me steam seem tohave a issue with chunk sense you can delete it and start it again so they have a checksum issue with data transfer.

Worst part i could not find the other steam user post now over 48 hours ago, with chuck issue that tell us this., and be happy i remember it, and stick to i did read it.

Also why i send you guys to steam support, and why system info could matter,
and what can you use all then other steam user i dont have this issue to.

You are few now bur we all can see a increased steam user issue with it.
now we need steam to deal with it. ( and only them with the problem can get help at steam support.

no ticket then steam has no problem, many IT company work like this today,

and we are steam users here in this steam users forum. ( dont think ihave seen 25 ppl with it yet could go both ways here all could get it.


gl with steam support.

dont forget steam event sale atm, ( but that is not a excuess for failed data and its validate of it.

[Iceira]

post with a chunk issue taht seem to help others. lets see if it can help you. gl with it.
https://steamcommunity.com/discussions/forum/1/4041481833174039588/

only post i have seen it help a game dl, with chunk issue , why you have it in store, i dont know. ( could be netwrok into steam thats congested, check steam DL zone , wont help then main store page is the issue , i think. unless line into steam is the cause.

[mitzu]

no offense Iceira but your posts aren't helpful and add noise here, this issue isnt system specific and i'm a windows PC user and I have it too. This post here is quite helpful as a reference and is actually one of the first ones that appear on google.

The link you last posted mentions "Here's how to solve a validation loop/infinite update loop", this isn't relevant to the chunk issue.
My steam is fully updated and games are all fully updated. Error messages appear while clicking around on the steam client.

Anyways i opened a support ticket but looking forward to solutions that others can post here in the meantime.

Current workaround i found is to use steam in the web browser instead of the desktop client until they get this fixed

[Iceira]

Originally posted by mitzu:

no offense Iceira but your posts aren't helpful and add noise here, this issue isnt system specific and i'm a windows PC user and I have it too. This post here is quite helpful as a reference and is actually one of the first ones that appear on google.

The link you last posted mentions "Here's how to solve a validation loop/infinite update loop", this isn't relevant to the chunk issue.
My steam is fully updated and games are all fully updated. Error messages appear while clicking around on the steam client.

Anyways i opened a support ticket but looking forward to solutions that others can post here in the meantime.

Current workaround i found is to use steam in the web browser instead of the desktop client until they get this fixed

Exatly but aient that the problem here chunk issue with diffrent issue, some has it in a download
other in client, aient it nice then , you get a broad info on what what is not a chunk data, but you did not get that at all.

but hey go ahead make steam ticket , we dont stop you here,
feel free to contact steam, and own ISP , because you still need to goto steam through all them ISP and there partners's partner and you only need one of them that has congested network and cut you off or drop or make corrrupted data or steam in other end doing it..

and do make a note , its funny its doing steam event sale aient it.
and ISP do not make fiber expansion into steam just becuase steam has a sale, this is fact
lets see if ppl has issue like this 2-3 days after sale, i doubt it, then traffic return to normal.

gl with steam event sale, its same BS everytime steam has sale, any helper here can see it, and steam did not had many issue doing covid19, they handle it very well, so its here we other think its a ISP issue into steam.

we are steam user here, not support, i bet other steam user also see a increas of steam post every time they do it.

its here all the DL issue and connections issue increased, we dont need to be shelock holmens to see that. its over ysars steam users start to see the little clues.

only diffrence if you get education or know serve'sr and spreadout users among them you start to see it.

[Iceira]

To be rude you are in canada and other in US , rest has private profile,
pretty sure , yo do the math here, where do you think issue is with so few users, then all other steam user do not have it. ( thats right in your region ) and be happy i see it like that,
its rare its a total global thing , unless steam server has it all the plaees , but then should we not all have this, and we dont.

This is the problem then you think its a only a steam issue, steam has what 250 to 350 millions active users every day, some will be dropped at a isp router then event sale is there that is know as congested network, ISP do not expand becuase little steam has a garrage sale.

This is fact then trasffic return to normal, all isp fiber will be empty of traffic and not in use.
fact of life.

( its been this way over what 20 years ) problem is noone dare say it. )


you need so much info about all side here, dont think i could do that then i was just a gamer over 30 years ago.

[Airiden47]

Originally posted by Iceira:

To be rude you are in canada and other in US , rest has private profile,
pretty sure , yo do the math here, where do you think issue is with so few users, then all other steam user do not have it. ( thats right in your region ) and be happy i see it like that,
its rare its a total global thing , unless steam server has it all the plaees , but then should we not all have this, and we dont.

This is the problem then you think its a only a steam issue, steam has what 250 to 350 millions active users every day, some will be dropped at a isp router then event sale is there that is know as congested network, ISP do not expand becuase little steam has a garrage sale.

This is fact then trasffic return to normal, all isp fiber will be empty of traffic and not in use.
fact of life.

( its been this way over what 20 years ) problem is noone dare say it. )


you need so much info about all side here, dont think i could do that then i was just a gamer over 30 years ago.

icera, none of your comments help. Please stop posting. It could be a steam issue with the ui or how your card or board process its requests. Your sentences are barely understandable, and you're clogging the forum.

Anyway, using the steam website itself does work as a workaround, but i hope they find a fix quick, as its quite annoying

[Forum Elite]

Originally posted by Iceira:

To be rude you are in canada and other in US , rest has private profile,
pretty sure , yo do the math here, where do you think issue is with so few users, then all other steam user do not have it. ( thats right in your region ) and be happy i see it like that,
its rare its a total global thing , unless steam server has it all the plaees , but then should we not all have this, and we dont.

This is the problem then you think its a only a steam issue, steam has what 250 to 350 millions active users every day, some will be dropped at a isp router then event sale is there that is know as congested network, ISP do not expand becuase little steam has a garrage sale.

This is fact then trasffic return to normal, all isp fiber will be empty of traffic and not in use.
fact of life.

( its been this way over what 20 years ) problem is noone dare say it. )


you need so much info about all side here, dont think i could do that then i was just a gamer over 30 years ago.

buddy is not helping at all