Htgamer Apr 23, 2024 @ 4:45am
Can’t make a purchase
Can someone help me everytime I try to make a purchase it comes up with an error. If anyone knows a solution please can u help.
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Showing 1-14 of 14 comments
⦁ TENNA! Apr 23, 2024 @ 5:35am 
try using a different purchase method
Last edited by ⦁ TENNA!; Apr 23, 2024 @ 5:36am
Supafly Apr 23, 2024 @ 5:41am 
Error = ?

means

Solution = ?

Users need details otherwise they'd just make blind guesses that have absolutely nothing to do with your issue
Htgamer Apr 23, 2024 @ 6:14am 
Originally posted by Kevin Jr:
try using a different purchase method
I have tried using a different method the error is it says “an unexpected error has occurred. Your purchase has not been completed. Please wait a few mins and try again. If you encounter this error repeatedly, please contact steam support” I have waited and used different methods of payment and always that message comes up
Ettanin Apr 23, 2024 @ 6:25am 
did you contact Steam support?
Seretti Apr 23, 2024 @ 6:26am 
Originally posted by Htgamer:
Originally posted by Kevin Jr:
try using a different purchase method
I have tried using a different method the error is it says “an unexpected error has occurred. Your purchase has not been completed. Please wait a few mins and try again. If you encounter this error repeatedly, please contact steam support” I have waited and used different methods of payment and always that message comes up

And you don't want to contact Steam support why exactly?
Supafly Apr 23, 2024 @ 6:34am 
Originally posted by Htgamer:
Originally posted by Kevin Jr:
try using a different purchase method
I have tried using a different method the error is it says “an unexpected error has occurred. Your purchase has not been completed. Please wait a few mins and try again. If you encounter this error repeatedly, please contact steam support” I have waited and used different methods of payment and always that message comes up

Then use te contact Steam support option and wait for them to respond
Htgamer Apr 23, 2024 @ 7:26am 
Originally posted by Ettanin:
did you contact Steam support?

I have tried to but for this issue it doesn’t let me contact them it takes me to other discussions
Barticus Apr 26, 2024 @ 6:12am 
I have tried but there is no liink for this issue
Ra1nt Apr 26, 2024 @ 6:18am 
Same for me. Here is my issue :

Something Went Wrong
We were unable to service your request. Please try again later.
E502 L3
Xether Apr 26, 2024 @ 6:19am 
Happening to me as well. I tried purchasing via steam and also the website. I tried two different cards. Something is going on.
ltolman4 Apr 26, 2024 @ 6:28am 
Same here, tried buying and then i exited the client when it saved my cart I checked out entered my CCV number and it said "Working" for a good 3-5minutes; then I hit the back button

Which basically killed it. Now it says 'You cannot make a purchase because another transaction is pending'

bah!!!!
Ettanin Apr 26, 2024 @ 6:43am 
Originally posted by Ra1nt:
Same for me. Here is my issue :

Something Went Wrong
We were unable to service your request. Please try again later.
E502 L3
Error 502 is bad gateway.

Looks like Steam's servers have a seizure.
vvilku Apr 26, 2024 @ 6:46am 
Originally posted by Ettanin:
did you contact Steam support?
Very funny. There is no steam support, and that suggest you can submit a ticket is a ♥♥♥♥♥♥♥ dead-end useless piece of junk.
ltolman4 Apr 26, 2024 @ 6:48am 
My purchase finally went thru.

So 15minutes ago after keying in my CCV and chose 'Authorize' it was stalled on "Working" after 5minutes I hit the back button crashing my transaction.

Tried to re buy but it said "You have a pending transaction"

After that 15minutes I looked at the play store for my game and within the search bar it said 'in cart' but after loading the games store page it said 'In Library'

So on my steam client I ticked the box that said 'not installed' and there they are my 2 games I bought

Either way. Steam is certainly having issues today
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Date Posted: Apr 23, 2024 @ 4:45am
Posts: 14