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Because the OP wants it fixing and only Google can do that.
Because it’s Google ReCaptcha.
And who would you think you’re going to use for a captcha that can absorb the amount of requests steam goes through in an hour. Saying “there are choices” is like saying you think Access is an acceptable replacement for a SQL cluster
Valve is a multi billion dollar company they can afford to fix things and not rely on somebody else. Especially when that somebody else clearly can't cope with the volumes either.
You do realize steam had its own in house captcha that was infinitely more terrible right?
You do realize that literally every company uses paid middle ware because, unsuprisingly, not every company is able to specialize in everything.
You do realize that not all middleware for the same product is equal right?
Again I'm not hearing the 'options' here. ANd people seem to think the other 'options' wont have similar issues. Have you seen the variouis captcha technologies that exist today? Have you? Do you know who runs them. Do you have metrics on their successes? Do you have metric on how they handle bots and thresholds for determining spam behavior? Are said system also under constant bot and spam attacks?
So again what are you 'options' here