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This dont explan what Monitor you have or its Native Resolution, and we have seen Nvidia use DSR before then user dont want it in a game.
I cant say this is stardard setting that depend on Monitor and its Native Resolution most have 1920/1080, but that depend on Monitor and next gen screen is even bigger,
Also look like windows zoom with 125% or something like that, then thngs can look scaled or have you fiddle with Monitors own gui settings, even that can set edge and get borders, there is a reset button in monitors gui.
And do not OC while you faulthy finding, always a good advice, more a ruleout of issue with things not get done correctly.
and dont forget -gpu accelrations, both in windows and steam settings ( another issue with GPU then idt dont do it right. )
and yers you need skills to knwo where things is. ( or ask again or google them or other helper might want to explan how to do.
ps.
Feel free to ask Nvida live chat , thats what they are there for.
I googled for hours, even found people with my issue but no resolution (pun intended).
My monitor is BenQ EX3415R.
desktop scaling is 125% but I tried default 100% and it didn't help.
what breaks my brain is that the issue wasn't there before, I captured proper 21:9 videos using GeForce Experience. Then it broke.
Also I remembered something important. It all happened after I decided to try Image Scaling. It forever broke video capture, even if it's disabled. Then after DDU it fixed, then I used Image Scaling again, and it broke again. I didn't bother to DDU the second time because I don't want to sit here and avoid a feature just so I don't break video capture again.
While I was writing a ticket to Nvidia support, taking screenshots of settings, I found image scaling globally was off, but for one single game it was on, and it alone broke the entire video capture.
I turned it off and everything works fine now.
( And good you can see the funny side of it, even then its not funny until solved. )