Easy Anti-Cheat

[Farmer Terry]

Hey So i have a complicated case here my account was hijacked in late January 2024 and whoever had it for the 10 or 20mins it took me to lock the account went on it and was cheating i assume on the game "Rust" becouse my account has a gameban on it now. Is there any way to contact EAC about my case i dont mean as in an Unban Decision appeal becouse that is useless since whoever had it obv was cheating otherwise i wouldnt be banned.
However i need a way to contact EAC like an email or something to specify my unban request becouse i think they can check where my account was logged in and what kind of PC it was on when it got hacked and then they can easily decide that it indeed was not me ans unban my account hopefully! Thanks for your help in advance.

[Nx Machina]

Important

All EAC bans are permanent - EasyAntiCheat has a zero-tolerance policy for cheating and will not lift EAC bans on request. If a round of EAC bans is determined to have been issued incorrectly, they will be automatically reversed by our servers. Creating a Support ticket or a ban appeal will not cause your ban to be removed.

Any future accounts used in an attempt to bypass the EAC ban are also subject to being banned as well. We do not condone ban evasion.

EAC bans apply to the account even if it was hijacked at the time

The EAC ban cannot be removed regardless of who was using your account at the time it was banned. While we understand this can be frustrating we must have a zero tolerance policy for cheating to foster a fair game that players will enjoy. In order for a zero tolerance policy to be effective we must hold users responsible for the security of their account. When using Steam, please see the Account Security Recommendations FAQ to secure your account from attackers.

[Supafly]

Hijacked accounts mean nothing. Takes mere seconds to change your IP to fake a hijacking. There is no way to 100% prove it was not you at the time. All they can about is the account cheated. Even if you got a way to contact them they won't be unbanning you. It would literally open the flood gates for cheaters as they could fake hijackings to get unbanned.

[DayronXD!!!]

Resulta que yo acabo de comprar el Hurtworld y cuando lo instalo que voy a entrar al servidor hurtfun me dice easy anticheat error the player is permantly banned y ni si quiera llegué a abrir el juego, ni si quiera tengo parches o sea me banea permanente y no se xq. Alguien me podría explicar o ayudar a solucionar mi problema ?

[Mike]

This thread was quite old before the recent post, so we're locking it to prevent confusion.