This topic has been locked
Switcheroo May 8, 2024 @ 11:35am
Error Code -102 and being unable to access Steam Store from any platform and network
I've been having this issue since yesterday where I am unable to access the steam store, no matter which device or network I use, be it :
- My desktop PC (both browser and app)
- My workplace laptop (using my workplace Wi-Fi)
- My smartphone
And I keep getting Error Code -102 when trying to enter the store page from the Steam App.
I am also unable to send a support ticket (or at least I can't find the option to do so).

Is there any way to fix this? All the Steam Support suggestions don't work, since I can't seem to connect no matter which network I use.
Last edited by Switcheroo; May 8, 2024 @ 11:39am

Something went wrong while displaying this content. Refresh

Error Reference: Community_9721151_
Loading CSS chunk 7561 failed.
(error: https://community.fastly.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)
Showing 1-8 of 8 comments
phangaara May 8, 2024 @ 8:57pm 
Me too
Brujeira May 8, 2024 @ 9:09pm 
Originally posted by phangaara:
Me too

Well that's one of you in Vietnam - I wonder if Switcheroo is over there too...

Anyway, it's been reported that the Steam store is blocked in Vietnam at the moment, but the reason why isn't particularly clear.

https://steamcommunity.com/discussions/forum/1/4361250551845291449/
Switcheroo May 8, 2024 @ 11:24pm 
Ah well, yes I am currently residing in Vietnam, though this is the first I've heard of Steam getting blocked here recently. Didn't even see any mention of it in local news.
According to a quick search, it seems the reasons for it is outdated censorship and lack of VAT enforcement (egged on by local video game producers/distributors).
Well, that is certainly very unfortunate.
It would've been nice if we at least got some kind of warning or any kind of notification from anyone about this change instead of a generic error code.
Last edited by Switcheroo; May 8, 2024 @ 11:59pm
Maharlika2 May 13, 2024 @ 11:18pm 
Me too. Steam store was working last May 5 when I was in Manila. When I arrived in Vietnam, I cannot access Steam Store anymore and Steam Support as well. No access also to all game news announcements but I can still play the games. The Error Code is -102.
Please help.
Last edited by Maharlika2; May 13, 2024 @ 11:18pm
Iceira May 14, 2024 @ 4:04am 
102 GSLTDenied
SteamErrors.com
Valve's Comments

a game server login token owned by this token's owner has been banned

← View all response codes

Ask steam support,

ps.
and no we other cant help you steam use a only them with the problem, can get help.
Last edited by Iceira; May 14, 2024 @ 4:15am
Chompman May 14, 2024 @ 4:13am 
Originally posted by Maharlika2:
Me too. Steam store was working last May 5 when I was in Manila. When I arrived in Vietnam, I cannot access Steam Store anymore and Steam Support as well. No access also to all game news announcements but I can still play the games. The Error Code is -102.
Please help.
There is no help here as this is not something steam can fix when your country blocks them.
Originally posted by Brujeira:
Originally posted by phangaara:
Me too

Well that's one of you in Vietnam - I wonder if Switcheroo is over there too...

Anyway, it's been reported that the Steam store is blocked in Vietnam at the moment, but the reason why isn't particularly clear.

https://steamcommunity.com/discussions/forum/1/4361250551845291449/
This is so sad.
76561199209629721 Jun 25, 2024 @ 6:59am 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: May 8, 2024 @ 11:35am
Posts: 8