Help someone hacked my account!

[Andrew Wick]

Someone Hacked my account and with 3 euros i haved in my account buyed TF2 Skin Item.
Can i get my money back?

[zZzooey.exe]

to be really clear, there is no such thing as hacking on steam when it comes to accounts. mostly it is you willingly giving your account information for free. in short, im sure youre not getting your money back.

[Carlos100]

Your account is compromised

Do all this in the order its written to make sure your account is secure

1. Scan for malware. https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey

[Andrew Wick]

Dude i was in class school in morning, so someone entered my account and buyed a dota 2 item.
I didnt give my account information for free and didnt give for anyone.
So someone hacked.

In around 15 years its first time this happened to me.

[Carlos100]

andrex345 lähetti viestin:

Dude i was in class school in morning, so someone entered my account and buyed a dota 2 item.
I didnt give my account information for free and didnt give for anyone.
So someone hacked.

In around 15 years its first time this happened to me.

There is no such thing as hacking on steam...your account was hijacked at some point.
Now instead of denying everything secure your account

[BattleBeetle]

my account got hack twice still don't know the problem and i have the phone verification on too somehow they got in trade and sell all my item with so fast i can't even cancel the listing.

[Carlos100]

The teammate U didn't ask for lähetti viestin:

my account got hack twice still don't know the problem and i have the phone verification on too somehow they got in trade and sell all my item with so fast i can't even cancel the listing.

You shouldnt hijack someone elses thread.
You never got hacked either you gave away your details from a phishing link or whatever
To be hijacked 2 times means you never secured your account the first time you got hijacked

[BattleBeetle]

Carlos100 lähetti viestin:

The teammate U didn't ask for lähetti viestin:

my account got hack twice still don't know the problem and i have the phone verification on too somehow they got in trade and sell all my item with so fast i can't even cancel the listing.

You shouldnt hijack someone elses thread.
You never got hacked either you gave away your details from a phishing link or whatever
To be hijacked 2 times means you never secured your account the first time you got hijacked

i change password after the first time and create new phone verification and also his problem is someone use his account to buy item without his knowledge for me is selling it under the same transaction category. at this point i'm paranoid don't know if my phone pc or network they got in.

[Andrew Wick]

Im not denying and dont know how they bipassed my steam security app on my phone.

And if you not gonna help then leave.

[Carlos100]

andrex345 lähetti viestin:

Im not denying and dont know how they bipassed my steam security app on my phone.

And if you not gonna help then leave.

I did help i post what you had to do

[BattleBeetle]

andrex345 lähetti viestin:

Im not denying and dont know how they bipassed my steam security app on my phone.

And if you not gonna help then leave.

ohh btw steam don't protect victims here the link to explain your question "can i get my money back" https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24#:~:text=Steam%20Support%20does%20not%20restore%20items%20that%20have,be%20protected%20by%20a%20Steam%20Guard%20Mobile%20Authenticator.

[Andrew Wick]

Thats the problem.
I have Steam Guard Mobile Authenticator and for some reason they bypassed/hacked and i dont know how.

[Aluvard]

andrex345 lähetti viestin:

Thats the problem.
I have Steam Guard Mobile Authenticator and for some reason they bypassed/hacked and i dont know how.

You account was hijacked either by malware or phishing. In guide below you've list of some of the more popular methods:
https://steamcommunity.com/sharedfiles/filedetails/?id=2569847731

[Andrew Wick]

But shouldnt Steam Guard notify me when someone try to enter my account?

[Nutronic]

zooi lähetti viestin:

to be really clear, there is no such thing as hacking on steam when it comes to accounts. mostly it is you willingly giving your account information for free. in short, im sure youre not getting your money back.

That's not true. My account had been stolen once but I was lucky to have it returned to me. I think it was a case of a keylogger on my device but it was still accessed by a third party and had details changed.

[Unn4m3d (♥AUT♥)]

andrex345 lähetti viestin:

But shouldnt Steam Guard notify me when someone try to enter my account?

Not if you give away your code on a Scam site and log in with it.

Nutronic lähetti viestin:

zooi lähetti viestin:

to be really clear, there is no such thing as hacking on steam when it comes to accounts. mostly it is you willingly giving your account information for free. in short, im sure youre not getting your money back.

That's not true. My account had been stolen once but I was lucky to have it returned to me. I think it was a case of a keylogger on my device but it was still accessed by a third party and had details changed.

Keyloggers are not "hacking" either, so his point stands.