how does refund work in steam

[XDTwizzle]

like there's a game i wanna try see if ill be able to play it but i'm not sure for in case it doesn't work or is super laggy whats the rules for refund a game, my friend said within a hour you either refund it or you have to keep it and how many times can you do this cause i have a few games i wanna try see if they work on my laptop or not

[HikariLight]

Less than 2 hours of runtime AND less than 14 days since purchase.
If you exceed even one of those requirements you are not able to refund.
Remember the refund system is NOT a method to demo games, if you abuse it Steam will revoke your ability to refund.

[nullable]

https://store.steampowered.com/steam_refunds

https://help.steampowered.com/en/faqs/view/784C-923B-A4A1-C825

Read the rules.

[웃⊱ ➵archer웃⊱ ➵❦]

it is based about your gamehours, i bought cod vanguard here it did'nt run , so i bought it for a second time on battlenet there it did work , asked my money back here on steam and it whas back on my bankaccount 1 week later. when you have windows 11 on your pc , games that start up with a app can give problems here, so my tip buy those just on battlenet.

[Be kind]

HikariLight lähetti viestin:

Less than 2 hours of runtime AND less than 14 days since purchase.
If you exceed even one of those requirements you are not able to refund.
Remember the refund system is NOT a method to demo games, if you abuse it Steam will revoke your ability to refund.

+1
Just try not use refund system to much, rely on minimum system requirement, if your system pas that, then try.