Kinguin Wants Dates for a Key they sold me that was a dupe, and I have no Idea how to Get what they want

[Zephyr]

I don't think I can post images, So here is a uote of their Message "Dear Customer,

Thank you for your message.

We would kindly like to ask you to contact Steam Support and inquire about the time and date of when the key was used. Once you acquire this information, please provide full, unedited screenshots of their response (make sure that both the key and time/date of its usage are visible on the screenshot).

Thank you for your cooperation. We are looking forward to hearing back from you.

Kind regards,

Naz
"
So how do i do that?

[d3str0y3r]

Do a chageback, Steam Support will never provide you info about a key that was activated on someone else's account.

Then stop using shady websites.

[✨Saint✨]

Originally posted by Zephyr:

I don't think I can post images, So here is a uote of their Message "Dear Customer,

Thank you for your message.

We would kindly like to ask you to contact Steam Support and inquire about the time and date of when the key was used. Once you acquire this information, please provide full, unedited screenshots of their response (make sure that both the key and time/date of its usage are visible on the screenshot).

Thank you for your cooperation. We are looking forward to hearing back from you.

Kind regards,

Naz
"
So how do i do that?

They are giving you the "runaround" ,do a chargeback with your bank and avoid using those sites.

[かぐや]

Steam support gave that info in past. https://imgur.com/a/7G9Iby3
Found from here https://www.steamgifts.com/discussion/P8irS/how-do-i-ask-steam-support-for-time-date-of-activation-of-a-product

[ZanyScum]

https://store.steampowered.com/account/licenses

[tintingaroo]

Originally posted by かぐや:

Steam support gave that info in past. https://imgur.com/a/7G9Iby3
Found from here https://www.steamgifts.com/discussion/P8irS/how-do-i-ask-steam-support-for-time-date-of-activation-of-a-product

And this user also got the info from Steam Support:
https://steamcommunity.com/discussions/forum/1/3183485686838528885/?ctp=2#c3183485686838952227

OP, if you didn't click through to the SteamGifts link, here's the steps the users took:
Go to https://help.steampowered.com/en/wizard/HelpWithCommunityContactSupport
(another way to get to that address: Help > Steam Support > Steam Community > I need help with something not listed here)
Explain the situation there. A poster over at SteamGifts suggests to include the message from the key seller.