Linked EA Account
I have a new EA account due to having a new email. How do I unlink the old EA account from my steam account?
EDIT: The old EA account was deleted years ago. EA help has confirmed to me that my steam account is not linked to any EA accounts, but my steam account still thinks it is.
Last edited by Kaiden Hosking; Feb 22, 2024 @ 12:52am
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Showing 31-36 of 36 comments
Dr.Shadowds 🐉 Feb 22, 2024 @ 4:33am 
So just have to ask what compel you to asking support to delete your EA account?
Kaiden Hosking Feb 22, 2024 @ 4:43am 
I never asked EA to delete any EA account? I deleted it myself when I was deleting my old email.
Dr.Shadowds 🐉 Feb 22, 2024 @ 4:48am 
Originally posted by Kaiden Hosking:
I never asked EA to delete any EA account? I deleted it myself when I was deleting my old email.
So you login to your EA account, and open setting, and click delete EA account is that correct?
Kaiden Hosking Feb 22, 2024 @ 5:18am 
My former one, yes. I am trans, and didn't want anything related to my former name.
Dr.Shadowds 🐉 Feb 22, 2024 @ 5:47am 
Originally posted by Kaiden Hosking:
My former one, yes. I am trans, and didn't want anything related to my former name.
https://steamcommunity.com/sharedfiles/filedetails/?id=1234174346

You do realize you can literally change your details on your EA account right???

You click EDIT on basic info, you can change your ID, real name, and birth date.
https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu&locale=en_US

Anyways maybe this might help you out, best of luck, check all sections that related to restoring account.
https://help.ea.com/en/help/account/close-ea-account/
Last edited by Dr.Shadowds 🐉; Feb 22, 2024 @ 5:49am
Nx Machina Feb 22, 2024 @ 6:09am 
Originally posted by Kaiden Hosking:
Plain error (expired credentials):
https://imgur.com/a/3l9OkSl

EA app informing you about the error.

Originally posted by Kaiden Hosking:
This account is linked to an EA account:
https://imgur.com/a/zrkxBCz

EA app informing you your Steam account cannot be linked because it is already linked to your old EA account with gmail.

Originally posted by Kaiden Hosking:
This account is not linked to an EA account:
https://imgur.com/a/Zk35h1P

EA Support informing you your Steam account is not linked to an EA account because they cannot see the previous link as you deleted your old account.

You need to contact EA Support. Link the image showing you previously had an EA account with gmail linked to your Steam account and that will allow them to understand what the issue is.

This image - https://imgur.com/a/zrkxBCz
Last edited by Nx Machina; Feb 22, 2024 @ 7:32am
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Date Posted: Feb 21, 2024 @ 11:01pm
Posts: 36