Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
do these
1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
the usual suspect in these cases is phishing
somewhere along the lines you gave your info to someone you thought was safe
trading sites, scammers. fake steam site
something
that includes the codes to steam guard
after that, they do not need to worry
2. they were not changed still the same email and the same phone number.
3. i did that.
4. i just now took the time and changed all my passwords that are associated with that email and that phone number. any account that was also using the same email I also change all those passwords too.
5. i generated new codes and took a picture of them and printed them out.
6. nothing showed up there the other thing that showed up was something about registering a new api i just had to give it a name. so i didn't mess with that and left it alone.
in the past few months i have gotten a few messages talking about free games and others things. i don't click on it i just close the message. i haven't been to any sites besides hotmail,youtube,facebook,gmail, my hotmail and youtube account use 2fa and i believe my hotmail and one other account use my face.
there was one file that i downloaded thinking it was a trusted file but after nothing happen, i checked task manager nothing showed up but there was a sticky type note thing in the lower part of the screen, where there is an up arrow when you click on that that's where it showed up but it went away within a second after clicking on the up arrow. after that i went to virustotal and had them scan the file and it said that it was clean not a single fault with it. so that was on the 18th everything to do with what happen a little bit ago happen on the 20th.
i just hope that it's fixed now that i have changed everything.