HELP, someone says my account has been suspended and all my friends have been blocked

[Mr. WILLIEWHISTLER]

as the title says, they are chatting with me on steamchat saying i have traded a stolen item, but online it says a valve employee will never chat with you on steamchat, all my friends have been blocked except for that person, and they are trying to get me to trade my items over to a friend, but I don't trust it. What can i do?

[Satoru]

Its a scam

1) DO NOT DO ANYTHING THEY SAY
2) block them
3) report them via their steam profile

[Wolf Knight]

its a scam, your account is compromised

[d3str0y3r]

Stop talking to the person, block, and report them.

Your account is compromised.

Steps to take NOW:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

[cSg|mc-Hotsauce]

All the steps, in order...

Scan for malware. https://www.malwarebytes.com/ or with whatever

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key (this should be empty) https://steamcommunity.com/dev/apikey

[Mr. WILLIEWHISTLER]

Hello all thank you for your help, I do have one more question, when I deauthorized all other devices all my games got uninstalled on my pc, but i was playing Hades at the time and now it says i don't have a Hades license, does anyone know what to do there?

[Ogami]

Nguyên văn bởi Mr. WILLIEWHISTLER:

Hello all thank you for your help, I do have one more question, when I deauthorized all other devices all my games got uninstalled on my pc, but i was playing Hades at the time and now it says i don't have a Hades license, does anyone know what to do there?

You most likely played Hades via Family Share from another account and deauthorizing all devices will have canceled the Family Share.
If thats the case you have to setup Family Share between those accounts again.

[Muppet among Puppets]

Or the hijacker "removed some games", and uninstalled games.
I think i heard that before.
You can restore the game, read about the so called "permanent removing of a game". Which isnt permanent, but if you forgot what games it could be, it can be a problem.

[Aluvard]

Nguyên văn bởi Mr. WILLIEWHISTLER:

Hello all thank you for your help, I do have one more question, when I deauthorized all other devices all my games got uninstalled on my pc, but i was playing Hades at the time and now it says i don't have a Hades license, does anyone know what to do there?

In case @Muppet among Puppets is right, check if you can recover game:

• https://help.steampowered.com/en/wizard/HelpWithGame
  
• Enter name of the game in search bar,
  
• Click on game,
  
• Click on "it's not in my library",
  
• "Restore removed package".