idk this is steam support!? or i get scamed... please hlep me!!!!

[R]

few days ago i was in cs2 in find match and steam manager DM me and my acc get lock ( my profile change + i cant anymore findmatch game and...) he said we receive some scam report to ur acc and... / at the end he said we need review ur items and u need to trade with 1 of ur friend... but when trade accept this go not to his inventory and.... after 8days review the reasult will showen.... idk i can sent here screeen or not but he is not like normal people and i guess 99% he is real steam manager the person incharge of this issue... because i chek the trade and i really sent it to my friend but as he explain it before items go to noplace... even not to othere people to i understand i get scam... but now over 16 17 day passed and nothing come from steam to inform me about the issuee... even said wait for we need more time... i set up 5help ticket but they close my help req topics even with 1 words answer :) i dont know what should i do even to can talk the steam supports or any live supports to talk and found what happend to my items.... i have screan of all these but i dont think i can shere here :( but in my oponion i guess 99% he was real staff because after i accept trade,,, my account not anymore lock and he said i change ur restric and u are normal now and can play game and....

[R]

+ watch this screen.,.. even my item get nowhere.... not to anybody even

https://s8.uupload.ir/files/screenshot_5_po7f.png

[R]

i was trade my item to friend... i check it over 10times... before i accept but after i accept as he said my items do not go to my friend invenotiry and get hide or... even if u chjeck screeen i cant click on the name acc of who i sent these item too... but if that was not steam i should see the username that scam me and my items goes to it :)

[magicISO Sweden]

Ursprungligen skrivet av R:

watch this screen.... his type not normal
https://s8.uupload.ir/files/screenshot_4_46bg.png

he was in my friend list + pin his mesage without anylogin to my acc or i accepet someone

classic scammer block and report

[Ettanin]

yes, a bot that you gave your credentials inadvertently redirected the trade.

You exposed your login credentials:
a) Either by logging into a site that faked a Steam login and made a bot log into your account using the save password as well as the trust device feature while injecting a Steam API access into it.
b) Or by installing malware that stole your session data or injected a keylogger.

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
7. Change your trade link: Profile > your inventory > trade offer > Who can send me trade offer > scroll down and make a new trade link.

Be aware that Steam Support will not restore stolen items nor stolen wallet funds.
In accordance with Section 1 C of the Steam Subscriber Agreement, you are responsible for all actions on your account, no matter who used the account.

Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord. There's no situation in which you'd need to reach out to a Valve or Steam employee directly to resolve an issue.

The ONLY way you can contact Steam support and through which you will receive official answers is through https://help.steampowered.com and no other way.

[magicISO Sweden]

and next time dont use your steam login on any sites or and spots that ask for it.

steam is the only place you use it on

[Bibo1]

Read and do everything in the first reply.
You were scammed because you gave away your login info somewhere.
That's what happens when you use 3rd party sites for trading.

[Muppet among Puppets]

Pattern of scam:

Bait, story, steps.


Scammers try to convince you they are real.



And never log into given links or buttons.

[R]

the only site except of steam i use = was just ♥♥♥♥♥♥♥ ( a famous skin site for cs2 ) + twitch drop :(

[Crazy Tiger]

Ursprungligen skrivet av R:

the only site except of steam i use = was just ♥♥♥♥♥♥♥ ( a famous skin site for cs2 ) + twitch drop :(

Thank you for confirming that you used a 3rd party site. One that gets filtered on here as well, meaning it's a known site where people get phished/scammed.

Keep in mind that a site being "famous" in no actual way means that you can't get phished. If anything, it's the famous sites that often get mentioned by people who lost items...

[R]

i dont know what to say... but only can said this 2k in my currnet country mony is 120,000,000 :) and im now get ♥♥♥♥♥♥ and mad as ♥♥♥♥♥♥................

[rawWwRrr]

Ursprungligen skrivet av R:

watch this screen.... his type not normal
https://s8.uupload.ir/files/screenshot_4_46bg.png

he was in my friend list + pin his mesage without anylogin to my acc or i accepet someone

They are using the /pre chat formatting to make their text look like that. You can do the same in Steam chat. Just start typing / and you'll see a list of different things you can do in Steam Chat.

https://i.imgur.com/AGaQ2kn.png

It doesn't make them special.

[rawWwRrr]

Ursprungligen skrivet av R:

+ watch this screen.,.. even my item get nowhere.... not to anybody even

https://s8.uupload.ir/files/screenshot_5_po7f.png

The profile name was set to a non-breaking space, so it displays as blank like that. But it did go to a user account.

[rawWwRrr]

Ursprungligen skrivet av R:

the only site except of steam i use = was just ♥♥♥♥♥♥♥ ( a famous skin site for cs2 ) + twitch drop :(

All offsite, 3rd party trading/skins sites are run by average users like you and me. None of them are affiliated or supported by Steam. All of their "trading bots" or whatever they want to call them are Steam user accounts. Items can never leave Steam's platform. They are only traded to different accounts that other users control, users who you don't know or should trust.

And there is no reason why those users couldn't temporarily swap out their log in screen in a way that tricks you into revealing your Steam login credentials without your knowledge.

Stop using 3rd part trading sites.
Stop trusting rando users that reach out to you no matter what they call themselves.
Steam Support will only communicate to your through yellow/red site notifications and the Support ticket system.
And secure your account already instead of debating the topic.

[R]

Ursprungligen skrivet av rawWwRrr:

Ursprungligen skrivet av R:

+ watch this screen.,.. even my item get nowhere.... not to anybody even

https://s8.uupload.ir/files/screenshot_5_po7f.png

The profile name was set to a non-breaking space, so it displays as blank like that. But it did go to a user account.

u have my expr... i have question : how we was in my account then and accept himself and pin his message>? and i dont found it! because even if he do that i can see his notif on notift hisotry even if he remove firned and...?

[R]

Ursprungligen skrivet av rawWwRrr:

Ursprungligen skrivet av R:

+ watch this screen.,.. even my item get nowhere.... not to anybody even

https://s8.uupload.ir/files/screenshot_5_po7f.png

The profile name was set to a non-breaking space, so it displays as blank like that. But it did go to a user account.

where is this user account to i cant find this mf scamer?