Add to cart issue

[Zaber]

I have no idea why I can't things to my cart when I select "add to cart" nothing happens the store page closes and then it goes to a steam app page with nothing on it

[Dr.Shadowds 🐉]

Browser, client, or mobile app?

Have you tried clearing cache?

If it a client issue, just head to where Steam installed, delete everything except for "Steamapp" folder, and "Steam.exe" file once done run "steam.exe" file, and see if issue been resolved.

If broswer, try clearing cache, and cookies, also ensure not using any browser addon that mess with the page, or such, and see if issue been resolved.

If mobile app, force close/quit the app, then clear app cache, NOT the data, only the cache, then test to see if issue resolved.

[Zaber]

Originally posted by Dr.Shadowds 🐉:

Browser, client, or mobile app?

Have you tried clearing cache?

If it a client issue, just head to where Steam installed, delete everything except for "Steamapp" folder, and "Steam.exe" file once done run "steam.exe" file, and see if issue been resolved.

If broswer, try clearing cache, and cookies, also ensure not using any browser addon that mess with the page, or such, and see if issue been resolved.

If mobile app, force close/quit the app, then clear app cache, NOT the data, only the cache, then test to see if issue resolved.

I went to settings downloads and Ive cleared my downloads cache there but it didnt help

[Dr.Shadowds 🐉]

Originally posted by Zaber:

Originally posted by Dr.Shadowds 🐉:

Browser, client, or mobile app?

Have you tried clearing cache?

If it a client issue, just head to where Steam installed, delete everything except for "Steamapp" folder, and "Steam.exe" file once done run "steam.exe" file, and see if issue been resolved.

If broswer, try clearing cache, and cookies, also ensure not using any browser addon that mess with the page, or such, and see if issue been resolved.

If mobile app, force close/quit the app, then clear app cache, NOT the data, only the cache, then test to see if issue resolved.

I went to settings downloads and Ive cleared my downloads cache there but it didnt help

So client issue, try this.

Head to where Steam installed, delete everything except for "Steamapp" folder, and "Steam.exe" file once done run "steam.exe" file, and see if issue been resolved.

[Zaber]

Originally posted by Dr.Shadowds 🐉:

Originally posted by Zaber:

I went to settings downloads and Ive cleared my downloads cache there but it didnt help

So client issue, try this.

Head to where Steam installed, delete everything except for "Steamapp" folder, and "Steam.exe" file once done run "steam.exe" file, and see if issue been resolved.

cant i just uninstall and reinstall?

[Dr.Shadowds 🐉]

Originally posted by Zaber:

Originally posted by Dr.Shadowds 🐉:

So client issue, try this.

Head to where Steam installed, delete everything except for "Steamapp" folder, and "Steam.exe" file once done run "steam.exe" file, and see if issue been resolved.

cant i just uninstall and reinstall?

If you do this, you uninstall your games as well, but up to you, that why I said do the method I suggest because then wouldn't need to redownload your games.

[Zaber]

Originally posted by Dr.Shadowds 🐉:

Originally posted by Zaber:

cant i just uninstall and reinstall?

If you do this, you uninstall your games as well, but up to you, that why I said do the method I suggest because then wouldn't need to redownload your games.

thank you very much bro its working again

[swwillffx]

Originally posted by Dr.Shadowds 🐉:

Originally posted by Zaber:

I went to settings downloads and Ive cleared my downloads cache there but it didnt help

So client issue, try this.

Head to where Steam installed, delete everything except for "Steamapp" folder, and "Steam.exe" file once done run "steam.exe" file, and see if issue been resolved.

I also can't add items to my cart in the client. I tried what you suggested and it still does not work. Any other suggestions?

[Dr.Shadowds 🐉]

Originally posted by swwillffx:

Originally posted by Dr.Shadowds 🐉:

So client issue, try this.

Head to where Steam installed, delete everything except for "Steamapp" folder, and "Steam.exe" file once done run "steam.exe" file, and see if issue been resolved.

I also can't add items to my cart in the client. I tried what you suggested and it still does not work. Any other suggestions?

Client, browser, or Mobile app?

[swwillffx]

Originally posted by Dr.Shadowds 🐉:

Originally posted by swwillffx:

I also can't add items to my cart in the client. I tried what you suggested and it still does not work. Any other suggestions?

Client, browser, or Mobile app?

Thanks for replying, i reset my router before going to bed last night and this seems to have solved the issues I was having.