Anzzoh Jun 12, 2021 @ 12:29pm
No Account under "Eligible Accounts" for Family Library Sharing
Hey there everyone! I'm just wondering if someone could give me a bit of help on Family Library Sharing? I made an account for my little cousin to play Rocket League so that I could still play Apex. I went to request access for Family sharing but when I got to my Main computer to authorize the access, I don't see the account in the "Eligible Accounts" box. The account is not even 2 hours old so I'm not sure if that could be a factor. If anyone could possibly give me any assistance, I would more than appreciate that! Have a wonderful day!
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Showing 1-7 of 7 comments
Cathulhu Jun 12, 2021 @ 12:33pm 
Only one user can use a library at any given time.
When you play Apex Legends, your cousin won't be able to access any game from your library.

You must grant access to your library on the computer of your cousin.
Anzzoh Jun 12, 2021 @ 12:44pm 
Originally posted by Cathulhu:
Only one user can use a library at any given time.
When you play Apex Legends, your cousin won't be able to access any game from your library.

You must grant access to your library on the computer of your cousin.

Yes I’m aware of that. I click borrow, request access on the account I made for my cousin. It then tells me I need to go to my desktop & authorize access. When I go to Family under settings. There’s an Eligible Account box where you can select 5-10 accounts. His account isn’t there for some reason. I’m not sure if I understand 100% when you say I need to grant access from my cousins computer. Do I need to login to my account on my cousins computer, then grant access??
Wolf Knight Jun 12, 2021 @ 12:47pm 
Originally posted by Anzzoh:
Originally posted by Cathulhu:
Only one user can use a library at any given time.
When you play Apex Legends, your cousin won't be able to access any game from your library.

You must grant access to your library on the computer of your cousin.

Yes I’m aware of that. I click borrow, request access on the account I made for my cousin. It then tells me I need to go to my desktop & authorize access. When I go to Family under settings. There’s an Eligible Account box where you can select 5-10 accounts. His account isn’t there for some reason. I’m not sure if I understand 100% when you say I need to grant access from my cousins computer. Do I need to login to my account on my cousins computer, then grant access??
yes
Cathulhu Jun 12, 2021 @ 12:48pm 
Originally posted by Wolf Knight:
You must grant access to your library on the computer of your cousin.
Yes, which is why i told you to do that.
Anzzoh Jun 12, 2021 @ 12:50pm 
Originally posted by Wolf Knight:
Originally posted by Anzzoh:

Yes I’m aware of that. I click borrow, request access on the account I made for my cousin. It then tells me I need to go to my desktop & authorize access. When I go to Family under settings. There’s an Eligible Account box where you can select 5-10 accounts. His account isn’t there for some reason. I’m not sure if I understand 100% when you say I need to grant access from my cousins computer. Do I need to login to my account on my cousins computer, then grant access??
yes

I looked at the link the other user gave me & fully re read the thread. At that time I noticed that one instruction I missed. I now feel blind :steamhappy: . Thanks for your help lool
LowJack_VA1 Jun 12, 2021 @ 12:51pm 
You have to sign on and grant access of both Steam accounts on each PC. You and your cousin have to login multiple times for this to work.
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Date Posted: Jun 12, 2021 @ 12:29pm
Posts: 7