lost e-mail/can't remember
Hello!

I have lost my e-mail account which i used for steam.

I used it only once, when i needed to register steam.
already contacted steam about this - but nothing, they say that they need steam e-mail to send the details to make changes to the account (i gave them steam username,password - games i played, my friend list - cd keys (just keys in writing on in print screen or something like that)

it asks me for a new vertification code. - i can't enter my account
formated pc.

is there any way to retrieve it or it's lost?
< >
Showing 1-8 of 8 comments
ReBoot Jul 21, 2014 @ 1:16am 
If the support can't help you, its lost.
Forcen Jul 21, 2014 @ 1:22am 
Firstly realize how unwise you where to use an email you only used once to create a Steam account you care about. That email is your main proof of ownership of that account and you just carelessly forgot about it?

You will need a proper email address to do stuff on the Internet, one that you know the password to and make sure it doesn't get hacked.

First focus on getting that email back, that might be the easiest way deepening on how "lost" it is.

If that doesn't work, use a new email account to create a support account here: https://support.steampowered.com/register.php and then create a ticket explaining your situation.

The instructions are here: https://support.steampowered.com/kb_article.php?ref=4988-DHXV-7272


EDIT: If you can't give what Steam needs to restore it you might be screwed.

In the future treat your email with more care, it is very important. If you get a new email that you use in the future you can always change the email in Steam.
Last edited by Forcen; Jul 21, 2014 @ 1:25am
76561198045997384 Jul 21, 2014 @ 1:24am 
well, i only used it one time and after that it automatically logged me in the account every time - so yea, been this like more then a year :/
Kargor Jul 21, 2014 @ 1:31am 
Well, I don't know what exactly went on with support or the account, but if there's purchased stuff on the account they DO have other means of verifying things. And if there is no purchased stuff, they might still have non-public information that they can ask you.

Of course, some people think they are funny when they enter random garbage into everything. Until they loose access to the account and can't remember the random garbage...
76561198045997384 Jul 21, 2014 @ 2:03am 
yea maybe it's lost, but before the end i still have one more question -

where does steam saves computer vertification or something like that?
i retrieved lost steam account name with one program that i bought, if there could be a way to retrieve it somehow, it could be great :)

any last suggestions? ^^
76561198045997384 Jul 21, 2014 @ 2:04am 
the program, which allows to recover old pc partition.
76561198149700131 Aug 13, 2014 @ 7:34am 
Hey people i really need help i see nothing in the support as-well in help and tips for my problem, i created an account just to send this message.

Dear people i need help to gain access to my lost steam account i know the password i know my name but my E-mail account has been deleted due to an idiotic person "no comment" now every time i want to log in it says the following: "as an additional security measure you will need to grant access to this computer by entering the special code we have just sent to you're E-mail address" I get the code on that E-mail address that i have registered on almost 3 years ago....................please guys please help me its been almost 3 years since i had access to my beloved account


Thank you
Brujeira Aug 13, 2014 @ 7:41am 
Originally posted by kosie:
Hey people i really need help i see nothing in the support as-well in help and tips for my problem, i created an account just to send this message.

Dear people i need help to gain access to my lost steam account i know the password i know my name but my E-mail account has been deleted due to an idiotic person "no comment" now every time i want to log in it says the following: "as an additional security measure you will need to grant access to this computer by entering the special code we have just sent to you're E-mail address" I get the code on that E-mail address that i have registered on almost 3 years ago....................please guys please help me its been almost 3 years since i had access to my beloved account


Thank you

Here's a few tips:

1. Create your own thread rather than posting repeatedly in other people's old threads.
2. If the email account was a free one like Yahoo, Hotmail, etc. then try creating a new email account using the old address... see if the code comes through then.
3. If all else fails, contact Support and prepare for a long wait:

https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366
< >
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: Jul 21, 2014 @ 1:14am
Posts: 8