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Cant add phone to secure account. Help?
UNABLE TO ADD PHONE!
The link you clicked has expired. Please try again with a new link from a new email.


The email takes 30 minutes or more to be sent to me, and then says expired, How do I add my phone?
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Showing 1-15 of 42 comments
Tarik Apr 21, 2020 @ 8:05am 
Originally posted by Toothless Raider:
UNABLE TO ADD PHONE!
The link you clicked has expired. Please try again with a new link from a new email.


The email takes 30 minutes or more to be sent to me, and then says expired, How do I add my phone?
You downloaded the steam app on the phone and clicked add authenticator right?
On my phone now
Tarik Apr 21, 2020 @ 8:08am 
If i remember correctly when i added my authenticator i needed to enter a code from either my email or it was sent to the phone number i entered i cant exactly remember
Originally posted by Tarik:
Originally posted by Toothless Raider:
UNABLE TO ADD PHONE!
The link you clicked has expired. Please try again with a new link from a new email.


The email takes 30 minutes or more to be sent to me, and then says expired, How do I add my phone?
You downloaded the steam app on the phone and clicked add authenticator right?


got app on phone and steam on pc, it wont send the confirmation in time.


I downloaded app

Steam Guard

Add Authenicator

Step 1 add phone to your account

Step 2 Confirm your email. AN email that doesnt come for 30 minutes and has already expired by then.
Tuxgun Apr 21, 2020 @ 8:08am 
I can't login to steam and I can't ask for support, because steam is not sending any verification mail or verification code. For support they also ask for a verification code.

Please help!!!!!!!!!!!!!!!
Originally posted by Tarik:
If i remember correctly when i added my authenticator i needed to enter a code from either my email or it was sent to the phone number i entered i cant exactly remember


THAT is the problem, they wont send it in a timely manner, it expires when its sent, and no, its not going to any spam filters
Originally posted by Tuxgun:
I can't login to steam and I can't ask for support, because steam is not sending any verification mail or verification code. For support they also ask for a verification code.

Please help!!!!!!!!!!!!!!!


Make your own thread please?
Tarik Apr 21, 2020 @ 8:12am 
uhh that is very weird, normally you would recive the email in few min(max) after sending the request
Originally posted by Tarik:
uhh that is very weird, normally you would recive the email in few min(max) after sending the request

yeah I have to enter via web confirmation anytime I log in off the laptop thats outside my IP, which comes instantly, but the steam guard doesnt seem to work
Tarik Apr 21, 2020 @ 8:19am 
Originally posted by Toothless Raider:
Originally posted by Tarik:
uhh that is very weird, normally you would recive the email in few min(max) after sending the request

yeah I have to enter via web confirmation anytime I log in off the laptop thats outside my IP, which comes instantly, but the steam guard doesnt seem to work
Sorry i cant seem to figure out what is happening i hope you figure it out or someone else helps you, sorry again
Dr.Shadowds 🐉 Apr 21, 2020 @ 8:24am 
Here the steps.
1. Download app on your phone.
2. Login on the app on your phone.
3. Go into Steam guard on the app.
4. Get SMS text code, to activate the change, once done, you will be give a R code which you need to write down if you ever want to remove it, or need to reset up app.
5. Enjoy.

https://www.youtube.com/watch?v=SUx8PlDs-gQ

Now if you're blocking Steam phone then unblock it, or using a online phone service, then you're doing it wrong, as you need a normal CELL service, not VOIP google hang out phone number, or sms text online services.
Last edited by Dr.Shadowds 🐉; Apr 21, 2020 @ 8:27am
Originally posted by Dr.Shadowds 🐉:
Here the steps.
1. Download app on your phone.
2. Login on the app on your phone.
3. Go into Steam guard on the app.
4. Get SMS text code, to activate the change, once done, you will be give a R code which you need to write down if you ever want to remove it, or need to reset up app.
5. Enjoy.

https://www.youtube.com/watch?v=SUx8PlDs-gQ

Now if you're blocking Steam phone then unblock it, or using a online phone service, then you're doing it wrong, as you need a normal CELL service, not VOIP google hang out phone number, or sms text online services.


I know how it works, but its just not working. I got the app on my phone. I am using a cellphone, not a voip, not some app, but a cellphone,and I get a monthly bill for that phone.


We ran into a problem performing that action. You may want to try again, or if the problem persists, contact Steam Support.


For w/e reason steam doesnt want me connecting my cell phone to steam
4KTREY May 2, 2020 @ 3:57am 
I'm having the same issue and still cannot fix it
St3hlampe May 2, 2020 @ 4:13am 
have you tried to end steam fully by clicking the arrow pointing upwarts in the bottom right --> right click steam icon --> end steam
St3hlampe May 2, 2020 @ 4:13am 
then send the email again
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Date Posted: Apr 21, 2020 @ 8:01am
Posts: 42