My trade went to a person with name and profile picture same as my friends.but he is not my friend.
how is this possible if he is not on my friend list. I am ♥♥♥♥♥♥ up now . Is there any way I can get my items back.

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Showing 1-3 of 3 comments
Brimzel Apr 18, 2020 @ 12:40am 
Your account is compromised. If you have anything left, don't trade it.

1. Scan for malware with your antivirus.
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a safe computer.
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key: https://steamcommunity.com/dev/apikey (It's supposed to be empty)

The items are gone.

https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

"Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

It is your responsibility to secure your Steam account.

Steam Support will no longer restore lost items. Items often exchange hands multiple times before a restoration request and this means they cannot be restored without duplicating them or removing them from another innocent user’s inventory. Duplicating items has a negative impact on everyone who trades or uses the Market by lowering the value of items."
Zekiran Apr 18, 2020 @ 12:40am 
You are NOT banned!

DO NOT TRADE YOUR ITEMS!

Your account is compromised.

Scan for malware. https://www.malwarebytes.com/

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key https://steamcommunity.com/dev/apikey
** If there is nothing in the API key area, that’s fine. If there IS something, remove it. Nothing should be there.**

No items that have been traded away during this time will be returned to you.

Change your Email’s password on your computer for safety

Also report the account’s profile as scammer, and STOP visiting 3rd party trade sites!!
Showing 1-3 of 3 comments
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Date Posted: Apr 18, 2020 @ 12:37am
Posts: 3