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https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090
If you can not find your account by name, email, or phone number, then support can not help you at all, until you're able to remember the account name, email on the account, or phone number you link on the account.
If you did family share with someone, then that would be why you were able to play the game, because you did family share with someone that has the game.