HUNiPUN Mar 23, 2024 @ 6:25am
Contacting Steam Support E-Mail?
Hello!

I have a problem that a gift i got from my sister that accidentally was sent and then accepted (by me :steamfacepalm: ) on my partner's Steam account instead of my own and i would like to have it on my account, (it hasn't been played or started) now the problem I´m asking for help about is that non of the descriptions in the "fix-it-yourself-support" fits my problem and i can´t find an email address to get in contact whit steams support.

So does anybody know how i could get in contact with Steam about my problem?
Thankful for any ideas or suggestions
< >
Showing 1-5 of 5 comments
✨Saint✨ Mar 23, 2024 @ 6:28am 
The person who got the gift needs to start the refund process, your sister will get her money back.

:saint:
Last edited by ✨Saint✨; Mar 23, 2024 @ 6:28am
WarHeRo Mar 23, 2024 @ 7:16am 
you contact steam support via this link:
https://help.steampowered.com/en/
Satoru Mar 23, 2024 @ 10:44am 
note it’s not possible to accept a steam gift on the “wrong” account

Meaning you purchased it via a 3rd party which cannot be refunded or transferes
HUNiPUN Apr 11, 2024 @ 1:44pm 
Late respons but if u see this thank you for taking the time to awnser my Question!
HikariLight Apr 11, 2024 @ 2:00pm 
The ONLY way to contact Steam support is via the ticket system.
So if you have an issue with something you bought on Steam you can use a ticket to ask about it.
If you did not buy it on Steam, then Steam support cannot help you.
< >
Showing 1-5 of 5 comments
Per page: 1530 50

Date Posted: Mar 23, 2024 @ 6:25am
Posts: 5