No longer able to upload to profile artwork library

[shnacc]

I previously uploaded multiple different pieces of art to my steam profile. A few months ago I tried to do it again but after selecting 'Save and Continue' it just gives a "Sorry! An error was encountered while processing your request: There was a problem processing your request." Left the issue alone and forgot about it until now. I now live in a different state with different internet and yet I still run into the exact same error message, it happens on both my laptop, computer and browsers (Opera GX and Chrome), attempted several different images, all are 100% under 5MB in the .png format.

[Phénomènes Mystiques]

I had this issue but when it happened to me I ran the Steam setup over the current Steam version and that usually will fix any file corruptions/missing files but be forewarned that if you choose this method, your settings will all be defaulted.

When you do it this way, the installer will take all Steam files and replace them with updated client files - call it a "Clean Install" for lack of better terminology.

But this fixed my Screenshot Manager issue.

Also, can you check Task Manger and see if your RAM usage for Steam Webhelpers and Client are not over 1.3GB because this too could be a culprit with a fix I also have which is most likely caused by a bug/glitch (Steam Client update related or not) or having too many games in your Steam library, screenshots, etc...

[shnacc]

Cosa Nostra a écrit :

I had this issue but when it happened to me I ran the Steam setup over the current Steam version and that usually will fix any file corruptions/missing files but be forewarned that if you choose this method, your settings will all be defaulted.

When you do it this way, the installer will take all Steam files and replace them with updated client files - call it a "Clean Install" for lack of better terminology.

But this fixed my Screenshot Manager issue.

Also, can you check Task Manger and see if your RAM usage for Steam Webhelpers and Client are not over 1.3GB because this too could be a culprit with a fix I also have which is most likely caused by a bug/glitch (Steam Client update related or not) or having too many games in your Steam library, screenshots, etc...

Appreciate your reply with suggestions, I just gave the Steam setup over the current steam version a go, unfortunately didn't change the result when attempting to upload anything to artworks. Also in total steam and all of it's processes are only taking up a total of ~900MB of RAM.

[Phénomènes Mystiques]

Try uploading the artwork on Steam using a browser and see if that works.

shnacc a écrit :

Also in total steam and all of it's processes are only taking up a total of ~900MB of RAM.

This is normal Steam Client operating RAM usage, anything at or below 900MB is normal.

[shnacc]

Cosa Nostra a écrit :

shnacc a écrit :

Also in total steam and all of it's processes are only taking up a total of ~900MB of RAM.

This is normal Steam Client operating RAM usage.

Try uploading the artwork on Steam using a browser and see if that works.

I did mention in my original post that I have tried on both my laptop (a MacBook), my computer (Win 10) and on both Opera GX and Chrome browsers. I just re-attempted on both browsers and confirmed the error still persists. I reset all cache/cookies/history on both browsers and it still errors.

[Phénomènes Mystiques]

Have you tried a different format such as .jpg? Just a test because one time the Steam client would disallow .png but would allow .jpg images (which was a Steam update glitch).

shnacc a écrit :

Cosa Nostra a écrit :

This is normal Steam Client operating RAM usage.

Try uploading the artwork on Steam using a browser and see if that works.

I did mention in my original post that I have tried on both my laptop (a MacBook), my computer (Win 10) and on both Opera GX and Chrome browsers. I just re-attempted on both browsers and confirmed the error still persists. I reset all cache/cookies/history on both browsers and it still errors.

You have to excuse me I am partially dyslexic and when there is a bunch of words jumbling into a large paragraph, I see different words then they appear.

[shnacc]

Cosa Nostra a écrit :

Have you tried a different format such as .jpg? Just a test because one time the Steam client would disallow .png but would allow .jpg images (which was a Steam update glitch).

shnacc a écrit :

I did mention in my original post that I have tried on both my laptop (a MacBook), my computer (Win 10) and on both Opera GX and Chrome browsers. I just re-attempted on both browsers and confirmed the error still persists. I reset all cache/cookies/history on both browsers and it still errors.

You have to excuse me I am partially dyslexic and when there is a bunch of words jumbling into a large paragraph, I see different words then they appear.

I just attempted to use .jpg, 1 image worked but other images go back to that same error message, seems to be very inconsistent...