Failure to load user files: 16

[Akaito Shion]

What is this error and why am I getting it? It's been happening since last night

[Ferral72]

Think steam might be having some server issues - its probably a similar issue which is preventing videos from being uploaded as well

[Ben Lubar]

16 means timeout

so it's something wrong with the server, not anything related to you specifically

[Akaito Shion]

Originally posted by Ben Lubar:

16 means timeout

so it's something wrong with the server, not anything related to you specifically

Oh, that's great news. That it's not something on my end. Server issues still suck

[Akaito Shion]

It's still happening. Why won't it go away?

[Phénomènes Mystiques]

Originally posted by Akaito Shion:

It's still happening. Why won't it go away?

I had an issue, a few issues actually.

Can you go into Task Manager and see if your Steam Client and Steam Webhelpers are taking up over 1.1GB RAM.

If so, I know the fix...

Sounds similar to what I was seeing the other day.

Do you also have any Steam library issues?

[Akaito Shion]

Originally posted by Cosa Nostra:

Originally posted by Akaito Shion:

It's still happening. Why won't it go away?

I had an issue, a few issues actually.

Can you go into Task Manager and see if your Steam Client and Steam Webhelpers are taking up over 1.1GB RAM.

If so, I know the fix...

Sounds similar to what I was seeing the other day.

Do you also have any Steam library issues?

Only Firefox is eating up that much, and only the usual images aren't loading when I look at news for games

[Phénomènes Mystiques]

Originally posted by Akaito Shion:

Originally posted by Cosa Nostra:

I had an issue, a few issues actually.

Can you go into Task Manager and see if your Steam Client and Steam Webhelpers are taking up over 1.1GB RAM.

If so, I know the fix...

Sounds similar to what I was seeing the other day.

Do you also have any Steam library issues?

Only Firefox is eating up that much, and only the usual images aren't loading when I look at news for games

I see. So it's a browser issue. Is the Steam Client also the same?

[Akaito Shion]

Originally posted by Cosa Nostra:

Originally posted by Akaito Shion:

Only Firefox is eating up that much, and only the usual images aren't loading when I look at news for games

I see. So it's a browser issue. Is the Steam Client also the same?

Steam Client? I'm not entirely sure what the difference between Steam and The Steam Client is. But the images aren't loading on Steam; but they haven't been for ages before the error started occurring

[Akaito Shion]

It's been like 4 days and this problem still persists and I don't know what to do

[Phénomènes Mystiques]

Steam is web based. There is a website for Steam and the Steam Client but both are web based.

So what I would do is update the browsers. I tend to update that stupid Edge browser also but the default browser should suffice and they hide the update in "About" section on every browser I believe.

How much free space is left on the drive Steam is installed on (not your games, the actual drive where the client is located)?

Is this a desktop or laptop?

[Akaito Shion]

Originally posted by Cosa Nostra:

Steam is web based. There is a website for Steam and the Steam Client but both are web based.

So what I would do is update the browsers. I tend to update that stupid Edge browser also but the default browser should suffice and they hide the update in "About" section on every browser I believe.

How much free space is left on the drive Steam is installed on (not your games, the actual drive where the client is located)?

Is this a desktop or laptop?

It's a laptop, and I have over 100GB free. Which is the usual amount I've had for years.

So the browser can affect the Steam Client?

[Phénomènes Mystiques]

Originally posted by Akaito Shion:

Originally posted by Cosa Nostra:

Steam is web based. There is a website for Steam and the Steam Client but both are web based.

So what I would do is update the browsers. I tend to update that stupid Edge browser also but the default browser should suffice and they hide the update in "About" section on every browser I believe.

How much free space is left on the drive Steam is installed on (not your games, the actual drive where the client is located)?

Is this a desktop or laptop?

It's a laptop, and I have over 100GB free. Which is the usual amount I've had for years.

So the browser can affect the Steam Client?

Yes the browser can and will affect Steam on many levels.

Games run through a URL don't ya know?

Disk space is fine there, usually when it's low you can find these types of issues.

And you are running Steam as Admin and also allowed it through your firewall(s)?

In Properties < Compatibility mode, laptop users have reported good things with changing "High DPI settings" and then enabling "Override DPI Scaling < Application"

Plus, users of laptops and newer GPUs, have reported turning off/on "Accelerated GPU in Webviews" in Steam Client Settings < Interface.

Personally, it could be High DPI compatibility settings.

You can also attempt to turn off "Fullscreen Optimizations" in Compatibility.

When doing these, or any, changes, make sure to always reverse-engineer settings back if these possible fixes fail.

My money is on DPI compatibility this round...