Steamwebhelper is not responding - I can't get into my game library

[Holar]

When I open the game library, Steam freezes and restarts ... there is a short note that "Steamwebhelper is not responding" and ways to overcome the problem


https://help.steampowered.com/en/faqs/view/6C3E-9504-CC20-AF49


but none of this works unfortunately. Does anyone know the problem and/or a solution?

[Angel]

i have same problems with steamwebhelper

[TheFakeBurtBacharach]

I use Linux Mint and as of yesterday also having this problem. None of the fixes work for me either.

The client updated yesterday and now no longer works, and now can't play any of my games via Steam.

Unfortunately you can't bypass the GUI by runnig the games via the CLI as far as I can tell.

[Dante_Bboy]

Guys, what is your video adapter? I have amd radeon hd 5700 series, and i have same problem and i didnt find any fix. Also have problem with Ea App its not opening. Just black blank login screen(

[TheFakeBurtBacharach]

Originally posted by Dante_Bboy:

Guys, what is your video adapter? I have amd radeon hd 5700 series, and i have same problem and i didnt find any fix. Also have problem with Ea App its not opening. Just black blank login screen(

Nothing fancy! Geforce 1660 GTX

[Iceira]

Steamwebhelper is a executable make sure its whitelist in antivirus app same go with steam.exe

[Puffoo]

Yeah this seems to be happening to a lot of people lately. People with 2000+ games tend to have this problem more common

[no154370]

try disabling or uninstalling "Razer Synapse" if you got such a program.


^_^

p.s avast anti virus program might also cause conflict with Steam Platform too as it is known to cause False Positives.

[Holar]

Originally posted by TheFakeBurtBacharach:

I use Linux Mint and as of yesterday also having this problem. None of the fixes work for me either.

The client updated yesterday and now no longer works, and now can't play any of my games via Steam.

Unfortunately you can't bypass the GUI by runnig the games via the CLI as far as I can tell.

I can bypass it by selecting Library > Collections (instead of Home) ... but I hope the problem will be solved soon

[Holar]

Originally posted by Puffoo:

Yeah this seems to be happening to a lot of people lately. People with 2000+ games tend to have this problem more common

yes, that's what I thought too, especially as I've been adding a lot of "free" games recently

[Holar]

Steam Support on Mar 3

Sorry to hear you are running into this.

This issue typically occurs when a third party service that interferes with Steam is running.

You might try checking for interfering programs running and stop running them If you continue to see the issue after stopping any interfering programs, you might try downloading the Steam installer again in order to repair your local Steam installation.

Once you have the installer, run it and select the current file path of your Steam installation. This will make sure that you have all of the correct files in the correct locations, while preserving installed games and other account specific details.

After all of this, if the problem still exists, please let us know.

Steam Support

* https://help.steampowered.com/en/faqs/view/1F39-DCB4-FF28-5748

** https://store.steampowered.com/about/

[Holar]

Originally posted by Holar:

Steam Support on Mar 3

Sorry to hear you are running into this.

This issue typically occurs when a third party service that interferes with Steam is running.

You might try checking for interfering programs running and stop running them If you continue to see the issue after stopping any interfering programs, you might try downloading the Steam installer again in order to repair your local Steam installation.

Once you have the installer, run it and select the current file path of your Steam installation. This will make sure that you have all of the correct files in the correct locations, while preserving installed games and other account specific details.

After all of this, if the problem still exists, please let us know.

Steam Support

* https://help.steampowered.com/en/faqs/view/1F39-DCB4-FF28-5748

** https://store.steampowered.com/about/

no, didnt help :(

[TheFakeBurtBacharach]

So, on my Linux comp I had a symlink to my .config directory. This wasn't a problem until the latest update.

I deleted the symlink and moved the .config directory to my user home directory and now steam client now works.

[gimpygamer]

So relieved to know this isn’t just happening to me either I mean it sucks but if it becomes a more common issue then hopefully a solution or suggestion will fix it I’ve been tearing my hair out !

[TheFakeBurtBacharach]

Originally posted by gimpygamer:

So relieved to know this isn’t just happening to me either I mean it sucks but if it becomes a more common issue then hopefully a solution or suggestion will fix it I’ve been tearing my hair out !

What OS are you using?

[Puffoo]

Latest beta today only seems to have fixed the issue on Linux.
Still an issue on Windows