nope Mar 11, 2024 @ 8:30am
how to get back my account?
so i have this old account i lost years ago and that time i was too young didnt understand much english but i recently decided to see i can get it back. Only now i have locked the acc after years of losing it. Now i need help on how to recover, steam wont let me contact steam support and kept asking me to use the help site and do the self recover but it doesnt help. Is there any other way i can recover my acc? thank you so much.
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Nx Machina Mar 11, 2024 @ 8:33am 
Be logged out of all accounts when following the guide.

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

Secondly if you cannot provide the answer to a
question choose - "I have no longer have access".
Last edited by Nx Machina; Mar 11, 2024 @ 10:19am
Lilim Mar 11, 2024 @ 8:33am 
Originally posted by no:
so i have this old account i lost years ago and that time i was too young didnt understand much english but i recently decided to see i can get it back. Only now i have locked the acc after years of losing it. Now i need help on how to recover, steam wont let me contact steam support and kept asking me to use the help site and do the self recover but it doesnt help. Is there any other way i can recover my acc? thank you so much.

Why is the self recover not working?


Recover your account:

Steam Support page about Account Recovery

You must be logged out of all accounts to start the account recovery process.

You don't need access to the email, phone or password currently tied to the hijacked/hacked/stolen/lost account for this to work. Just pick the "I do not have access..." or a similar option when asked.

The recovery process allows you to provide proof of ownership.

And to help you sign-in: https://help.steampowered.com/en/wizard/HelpWithLogin

A step by step guide to the recovery process:

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
Last edited by Lilim; Mar 11, 2024 @ 8:34am
nope Mar 11, 2024 @ 8:52am 
i tried to the self recover, all it asked me is to type in my email and find the account and reset the password, next is advice me how to not get hacked and reset password. last two is about authenticator which is not related
Lilim Mar 11, 2024 @ 8:55am 
Originally posted by no:
i tried to the self recover, all it asked me is to type in my email and find the account...

Follow the guide that was linked to you two times already.

Search your account by account name.
ReBoot Mar 11, 2024 @ 9:24am 
Originally posted by no:
i tried to the self recover, all it asked me is to type in my email and find the account and reset the password, next is advice me how to not get hacked and reset password. last two is about authenticator which is not related
Try to find the account via email, fail, recover by account name.
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Date Posted: Mar 11, 2024 @ 8:30am
Posts: 5