Someone sold my items on market and using my steam wallet

[HZD]

Hello, I am shocked as this is the first time my account has been hacked. My steam wallet balance is now very low, and several of my CS2 items have been sold. How could this happen??

I recently changed my password and my steam Guard has never shown any unusual or suspicious notifications. There have been no other devices logged into my account apart from my computer. Is it possible to recover my steam wallet balance?

[HikariLight]

Have you logged into any third party trade sites?
If so, that's your problem.
Those sites are scam sites.
It doesn't matter what some YouTuber said, any site that buys, sells, or trades Steam items (such as for CS2, DOTA 2, TF2, or RUST) that is not the Steam Marketplace, is a scam site.

[Kargor]

No, Steam does not restore items or wallet credit.

My theory -- but I've never analyzed a scam site, not only because I don't know any but also because I'm not a web-developer -- is that these scam sites don't care about your password or Steam Guard as they will simply steal the login-key.

You need to secure your account to kick them out. With some luck, somebody might have already posted the usual ToDo list for this; if not I might look for one afterwards...

Here's a link to a suitable post: https://steamcommunity.com/discussions/forum/7/4286935719735666504/#c4286935719738573256

[HZD]

Originally posted by HikariLight:

Have you logged into any third party trade sites?
If so, that's your problem.
Those sites are scam sites.
It doesn't matter what some YouTuber said, any site that buys, sells, or trades Steam items (such as for CS2, DOTA 2, TF2, or RUST) that is not the Steam Marketplace, is a scam site.

I did indeed log in to the CS2 trading website and despite being careful to find a trustworthy one, i ended up regretting it lol. The websites i used were only cs.money and h3llcase.com and i suspect that my account has been hacked through one or both of those websites

There are many verified youtubers discussing both of these websites, and foolishly i trusted them because some of my trades were successful there.

[HZD]

Originally posted by Kargor:

No, Steam does not restore items or wallet credit.

My theory -- but I've never analyzed a scam site, not only because I don't know any but also because I'm not a web-developer -- is that these scam sites don't care about your password or Steam Guard as they will simply steal the login-key.

You need to secure your account to kick them out. With some luck, somebody might have already posted the usual ToDo list for this; if not I might look for one afterwards...

Here's a link to a suitable post: https://steamcommunity.com/discussions/forum/7/4286935719735666504/#c4286935719738573256

Thank you kindly

[J4MESOX4D]

Originally posted by HZD:

Originally posted by HikariLight:

Have you logged into any third party trade sites?
If so, that's your problem.
Those sites are scam sites.
It doesn't matter what some YouTuber said, any site that buys, sells, or trades Steam items (such as for CS2, DOTA 2, TF2, or RUST) that is not the Steam Marketplace, is a scam site.

There are many verified youtubers discussing both of these websites, and foolishly i trusted them because some of my trades were successful there.

The two you mentioned are some of the most notorious for phishing and fraud so they, or associates working with them could be the culprit.

Never trust YouTuber's or streamers either - they usually accept money for peddle such harmful material on their loyal subscribers and some are even directly associated with such things. Never give away your credentials to any 3rd party site