I buy a steam wallet code from different region and now i can't redeem it

[N AR]

So i just bought 2 steam wallet code different from my region where i lived, i buy it from tokenstore with currency EUR, my region is on Asia and now i can't redeem it

I contacted steam support asking for their help but nothing they can do, i also contacted the tokenstore about this and they can't help me anything about it.

I don't know if there are any restriction like this, and i don't know if the steam wallet code can't be converted anymore

Please help

[Pscht]

Why would Steam support help you with a completely unrelated (and probably VERY shady) site? Why did you buy wallet codes not meant for you?

And what a surprise, the shady site wants to keep your money.

[Dr.Shadowds 🐉]

Some years ago they made Steam wallet cards region locked, this was done to deter scammers, as well some people trying to flip to make a profit.

Not sure why you bought Steam cards that outside your region, instead of just buying it in your region, or even better why couldn't just directly load your account using your external payment.

[N AR]

Originally posted by Pscht:

Why would Steam support help you with a completely unrelated (and probably VERY shady) site? Why did you buy wallet codes not meant for you?

And what a surprise, the shady site wants to keep your money.

It's not a shady site, the site i was buying the steam wallet code was in a partnership with Binance and Steam, have you check it yet?

[N AR]

Originally posted by Dr.Shadowds 🐉:

Some years ago they made Steam wallet cards region locked, this was done to deter scammers, as well some people trying to flip to make a profit.

Not sure why you bought Steam cards that outside your region, instead of just buying it in your region, or even better why couldn't just directly load your account using your external payment.

Nah the problem is they don't give a warn or announcement about the region locked, how do i supposed to know that?

[shiel]

Originally posted by 紅蓮華:

Originally posted by Dr.Shadowds 🐉:

Some years ago they made Steam wallet cards region locked, this was done to deter scammers, as well some people trying to flip to make a profit.

Not sure why you bought Steam cards that outside your region, instead of just buying it in your region, or even better why couldn't just directly load your account using your external payment.

Nah the problem is they don't give a warn or announcement about the region locked, how do i supposed to know that?

How would you know you're supposed to make purchases in your region? Seriously?

[Dr.Shadowds 🐉]

Originally posted by 紅蓮華:

Originally posted by Dr.Shadowds 🐉:

Some years ago they made Steam wallet cards region locked, this was done to deter scammers, as well some people trying to flip to make a profit.

Not sure why you bought Steam cards that outside your region, instead of just buying it in your region, or even better why couldn't just directly load your account using your external payment.

Nah the problem is they don't give a warn or announcement about the region locked, how do i supposed to know that?

If you kept up with news about Steam since 2020/2021 you would've known.

Either way you went out of your way to buy gift cards outside your region, which again why couldn't you just buy cards in your own region, or load directly using external payment method.

[N AR]

I just want the steam support help me to resolve this, if any of you can't give me any tips or something else. Just leave it

[Leonardo Da Pinchi]

Originally posted by 紅蓮華:

I just want the steam support help me to resolve this, if any of you can't give me any tips or something else. Just leave it

Support likely can't resolve it. The system's in place, you can try for a refund at wherever you bought the code.

[cSg|mc-Hotsauce]

Originally posted by 紅蓮華:

Originally posted by Dr.Shadowds 🐉:

Some years ago they made Steam wallet cards region locked, this was done to deter scammers, as well some people trying to flip to make a profit.

Not sure why you bought Steam cards that outside your region, instead of just buying it in your region, or even better why couldn't just directly load your account using your external payment.

Nah the problem is they don't give a warn or announcement about the region locked, how do i supposed to know that?

Physical cards/codes purchased at other retailers, read the information in the green box here...

https://help.steampowered.com/en/faqs/view/78E3-7431-1E88-AD59

They ARE currency locked.

[ErickaUnlimited]

Originally posted by 紅蓮華:

Originally posted by Dr.Shadowds 🐉:

Some years ago they made Steam wallet cards region locked, this was done to deter scammers, as well some people trying to flip to make a profit.

Not sure why you bought Steam cards that outside your region, instead of just buying it in your region, or even better why couldn't just directly load your account using your external payment.

Nah the problem is they don't give a warn or announcement about the region locked, how do i supposed to know that?

By having some basic common sense?

[Supafly]

Originally posted by 紅蓮華:

I just want the steam support help me to resolve this, if any of you can't give me any tips or something else. Just leave it

Nothing they can do, system is set to only allow Wallet cards to be redeemed that match you local currency.

[Dr.Shadowds 🐉]

Originally posted by 紅蓮華:

I just want the steam support help me to resolve this, if any of you can't give me any tips or something else. Just leave it

Answer simple, go back to seller you bought it from, and get refund, or exchange with them for something else.

My advice when comes to any gift cards for any store, just stick to buying in your region.