STEAM GOT HACKED BUT STILL I RECOVERED THE ACCOUNT BUT MY GAMES ARE NOW GONE AND THE GAMES THAT I BOUGHT NEED TO BE PURCHASED AGAIN

[76561199422099345]

I clicked a steam link by accident and after that my account got hacked, but in a nick of time I recovered it thinking my account is safe but when I go and look at my library my games are still there but some other games are gone but the saddest thing is the games that I bought I need to purchase them again and when I try to launch the games in my computer library it says it needs licence need help....

[Aluvard]

First - follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Then:

• https://help.steampowered.com/en/
  
• Enter name of the game in search bar,
  
• Click on game,
  
• Click on "it's not in my library",
  
• "Restore removed package".

[Supafly]

Hijacked not hacked. Hacking requires exploiting weakness in code. That doesn't happen on Steam. Hijacking is the issue and that's when users try logging on using a phishing website that steals their credentials. Recover and secure the account. Then stop using dodgy sites.

You can't remove games from an account. Even the permanently delete feature is nothing but an advanced hide and you can get games to reappear the same way they get hidden.

[Zarineth]

There is also a chance, that OP logged in a wrong account.

[76561199422099345]

Originally posted by Aluvard:

First - follow steps 1-6 to secure your account:

1. Scan for malware {LINK REMOVED}https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Then:

• https://help.steampowered.com/en/
  
• Enter name of the game in search bar,
  
• Click on game,
  
• Click on "it's not in my library",
  
• "Restore removed package".

I did all the steps but step 6 wont work my games still needs to be purchased again

[76561199422099345]

Originally posted by Supafly:

Hijacked not hacked. Hacking requires exploiting weakness in code. That doesn't happen on Steam. Hijacking is the issue and that's when users try logging on using a phishing website that steals their credentials. Recover and secure the account. Then stop using dodgy sites.

You can't remove games from an account. Even the permanently delete feature is nothing but an advanced hide and you can get games to reappear the same way they get hidden.

Some of my games are hidden but the games that I purchased are still in the library but if I try to launch it it says I dont have license or I need to purchase it

[76561199422099345]

the account im using rn is the one that got hijacked/hacked

[ReBoot]

Originally posted by Tekzie:

Originally posted by Aluvard:

First - follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Then:

• https://help.steampowered.com/en/
  
• Enter name of the game in search bar,
  
• Click on game,
  
• Click on "it's not in my library",
  
• "Restore removed package".

I did all the steps but step 6 wont work my games still needs to be purchased again

Open the support page. There's a category labeled "Game is not in my library".

[Aluvard]

My mistake, general link.
https://help.steampowered.com/en/wizard/HelpWithGame

Search bar at the bottom of the page.

[76561199422099345]

Originally posted by Aluvard:

My mistake, general link.
https://help.steampowered.com/en/wizard/HelpWithGame

Search bar at the bottom of the page.

waiting for steam confirmation

[Cathulhu]

Do your games appear here?
https://store.steampowered.com/account/licenses/

[Muppet among Puppets]

Originally posted by Dukpss:

I clicked a steam link by accident and after that my account got hacked, but in a nick of time I recovered it thinking my account is safe

You "recovered" another account. Not the one that has your games.

[cSg|mc-Hotsauce]

If this IS the account that owns the game, you can see the list of all your games, even removed ones if you look through the list of games when you go through the process of enabling Family View...

https://store.steampowered.com/parental/setmine

1. Go here https://help.steampowered.com/en/

2. Scroll down and enter the name of the game in the search bar.

3. Click on the game.

4. Select "It's not in my library"

5. Select "Restore the previously removed package to my account"