I can't download my game

[GalaticaBattles]

I cant download my game on my device(chromebook) on a micro sd card as the option to choose the place to download it doesn't show my mirco sd card. and I have tried this with 3 micro sd cards Help

[Frogmeister]

Do you have a folder on your SD card Steam can access? As far as I know, Steam cannot download directly onto the root of a drive.

[cSg|mc-Hotsauce]

What format? NTFS?

[Dr.Shadowds 🐉]

Has to be in supported format for steam be able to read & write on. Easy method be making sure it NTFS format.

After that open Steam settings, you want to create new library folder via Steam settings, select the location where on your micro SD card want Steam folder to be, once it setup, you be give the option to download to your SD card from your chromebook.

Please note if you have another PC that you want to read from your same SD card, you need to setup process again on your other PC by selecting the steam folder that in your SD card this will then read the folder what in it.

[bigjohn]

I think I'm having the same problem. Just installed Steam on my Chromebook and bought an external hard drive. I can't find the hard drive when I try to add a new drive. Can anyone run me through what needs to be done please?

[Dr.Shadowds 🐉]

Nguyên văn bởi espyazm:

I think I'm having the same problem. Just installed Steam on my Chromebook and bought an external hard drive. I can't find the hard drive when I try to add a new drive. Can anyone run me through what needs to be done please?

Turn on chromebook > plug in your external hard drive > launch Steam > open Steam settings > storage > drop down menu to selecting drives, add new drive > select where want steam folder on external hard drive.

[bigjohn]

Nguyên văn bởi Dr.Shadowds 🐉:

Nguyên văn bởi espyazm:

I think I'm having the same problem. Just installed Steam on my Chromebook and bought an external hard drive. I can't find the hard drive when I try to add a new drive. Can anyone run me through what needs to be done please?

Turn on chromebook > plug in your external hard drive > launch Steam > open Steam settings > storage > drop down menu to selecting drives, add new drive > select where want steam folder on external hard drive.

The problem is that I can't see the hard drive when I do that. I reformatted it so that it's in NTFS format but I still don't see it. Unless it's in some weird file I'm unaware of. There's no way to add screenshots here right?

[Dr.Shadowds 🐉]

Nguyên văn bởi espyazm:

Nguyên văn bởi Dr.Shadowds 🐉:

Turn on chromebook > plug in your external hard drive > launch Steam > open Steam settings > storage > drop down menu to selecting drives, add new drive > select where want steam folder on external hard drive.

The problem is that I can't see the hard drive when I do that. I reformatted it so that it's in NTFS format but I still don't see it. Unless it's in some weird file I'm unaware of. There's no way to add screenshots here right?

Does your chromebook see the drive? If yes then steam should be able to see it, make sure plug drive in first before starting up Steam.

You can upload screenshots using steam artwork on your profile then copy & paste url, or can upload to Imgur then copy & paste url.

[bigjohn]

Nguyên văn bởi Dr.Shadowds 🐉:

Nguyên văn bởi espyazm:

The problem is that I can't see the hard drive when I do that. I reformatted it so that it's in NTFS format but I still don't see it. Unless it's in some weird file I'm unaware of. There's no way to add screenshots here right?

Does your chromebook see the drive? If yes then steam should be able to see it, make sure plug drive in first before starting up Steam.

You can upload screenshots using steam artwork on your profile then copy & paste url, or can upload to Imgur then copy & paste url.

Yeah the Chromebook reads it no problem. I've uploaded two screenshot to Imgur as you suggested and put them on this post:

https://imgur.com/a/llJ96nV

[Dr.Shadowds 🐉]

Nguyên văn bởi espyazm:

Nguyên văn bởi Dr.Shadowds 🐉:

Does your chromebook see the drive? If yes then steam should be able to see it, make sure plug drive in first before starting up Steam.

You can upload screenshots using steam artwork on your profile then copy & paste url, or can upload to Imgur then copy & paste url.

Yeah the Chromebook reads it no problem. I've uploaded two screenshot to Imgur as you suggested and put them on this post:

https://imgur.com/a/llJ96nV

In that very 1st image can you not click on add drive?

[bigjohn]

Nguyên văn bởi Dr.Shadowds 🐉:

Nguyên văn bởi espyazm:

Yeah the Chromebook reads it no problem. I've uploaded two screenshot to Imgur as you suggested and put them on this post:

https://imgur.com/a/llJ96nV

In that very 1st image can you not click on add drive?

Yeah I can. And that's what take me to the 2nd image on the link. Unless I'm mistaken, the only locations available to me there are internal.

[Dr.Shadowds 🐉]

Nguyên văn bởi espyazm:

Nguyên văn bởi Dr.Shadowds 🐉:

In that very 1st image can you not click on add drive?

Yeah I can. And that's what take me to the 2nd image on the link. Unless I'm mistaken, the only locations available to me there are internal.

Hmm not sure why steam can't see it, could be possible that not seeing it as a mounted drive, or that there permission preventing it from seeing other drivers.

[bigjohn]

Nguyên văn bởi Dr.Shadowds 🐉:

Nguyên văn bởi espyazm:

Yeah I can. And that's what take me to the 2nd image on the link. Unless I'm mistaken, the only locations available to me there are internal.

Hmm not sure why steam can't see it, could be possible that not seeing it as a mounted drive, or that there permission preventing it from seeing other drivers.

Very strange. Thanks for your help! Do you know if there's a way to contact Steam directly?

[Dr.Shadowds 🐉]

Nguyên văn bởi espyazm:

Nguyên văn bởi Dr.Shadowds 🐉:

Hmm not sure why steam can't see it, could be possible that not seeing it as a mounted drive, or that there permission preventing it from seeing other drivers.

Very strange. Thanks for your help! Do you know if there's a way to contact Steam directly?

It's likely they don't know, but worth trying.

Steam help page > My account > data related to my account > scroll to the bottom click on contact support.

[Kargor]

Nguyên văn bởi espyazm:

The problem is that I can't see the hard drive when I do that. I reformatted it so that it's in NTFS format but I still don't see it.

You are aware that Chrome-OS is actually based on Linux? NTFS is likely the last thing that Steam will be looking for on this platform.

[bigjohn]

Nguyên văn bởi Dr.Shadowds 🐉:

Nguyên văn bởi espyazm:

Very strange. Thanks for your help! Do you know if there's a way to contact Steam directly?

It's likely they don't know, but worth trying.

Steam help page > My account > data related to my account > scroll to the bottom click on contact support.

Thanks so much! And thanks for all of your help. I've reached out to them... fingers crossed!