Ey3oN Jan 27, 2024 @ 1:57pm
I can not change my shop region.
So I been living in the USA for a while. I recently got a steam gift card (bought in the USA) the funds show up in $ and then got converted into the currency of my old country. So changing the country during checkout results in an error message, when trying to complete the purchase. A gift card from the country of current residence should have been a valid and legitimate payment option in the first place. But ok, even tho it it counter intuitive to put more money in a system that is already giving me problems I tried to add a new payment method. The cc is from then USA so is the address attached to it. When trying to add funds to my wallet I get an error message as well. So I’m stuck all ways described by steam result in error messages. Anyone got an idea how to fix this?
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Carlos100 Jan 27, 2024 @ 2:11pm 
The order should be funding source from the country with an address from country first to change
Its probably got all mixed up and steam has derped.
Wait for a while (the time you wait could be 1day to 1 week depends)and try again if not you need to speak to steam support
Ey3oN Jan 27, 2024 @ 2:19pm 
Ok, thx for the help. Been on it for three days. I’ll wait, maybe that will help. Yeah unfortunately so far the steam support was no help. All I got is copy and paste answers to the article on how to change the location. If that article would have helped I would not need the customer support…
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Date Posted: Jan 27, 2024 @ 1:57pm
Posts: 2