Steam Support

[SR-[WR] Maj. Billy Ree]

Is the only support available automated support? I cannot find where I can submit a ticket. Has that been done away with?

[Maria]

What do you need support for?

https://help.steampowered.com/en/

Ticket is the only way to reach support.

[cSg|mc-Hotsauce]

What is the issue that requires supports assistance?

[ANG]

hi

[Cathulhu]

There is a ticket system, for problems where Steam Support can actually do something.
What is the general nature of your problem?

[SR-[WR] Maj. Billy Ree]

My account was stolen and the email was changed. I cannot access it through the automated system, but I do have proof through purchases made through my bank account.

[Thebestnob]

nice

[d3str0y3r]

Oprindeligt skrevet af SR-WR Major Billy Ree:

My account was stolen and the email was changed. I cannot access it through the automated system, but I do have proof through purchases made through my bank account.

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[SR-[WR] Maj. Billy Ree]

Yeah that guide wont help because I cannot use the automated system I need to talk to someone.

[Wolf Knight]

Oprindeligt skrevet af SR-WR Maj. Billy Ree:

Yeah that guide wont help because I cannot use the automated system I need to talk to someone.

the guide works. the only way to contact support is thru the ticket system. is there a reason you feel the guide wont help? the email for the account being changed has no impact on you recovering the account

[Satoru]

Oprindeligt skrevet af SR-WR Maj. Billy Ree:

Yeah that guide wont help because I cannot use the automated system I need to talk to someone.

The automated system walks you through what you need to do and provide proof of ownership

[SR-[WR] Maj. Billy Ree]

It isn't letting me create a ticket,

[Tinyt]

na

[SR-[WR] Maj. Billy Ree]

Nvm I got it to work now. Thanks guys.

[Dr.Shadowds 🐉]

Reading is important, people don't make guides for fun of it that are there to help people, that why people make things clear best, or simple as they can do you can resolve the issue.

Since you said you got ticket made, all you can do is wait for support to reply, and answer their questions for proof of ownership for your stolen account.