I can't add funds to my steam account with a Prepaid Mastercard.

[LiquidatedBunny]

I've got about $26 on a Prepaid Mastercard, and I'm trying to use it to add $25 to my steam wallet, but I'm getting the following error:

 Your purchase has not been completed. Your credit card information has been declined by your credit card company.

Note that in some cases, your credit card company may put a 'hold' on funds in your account, but you will not be charged. After correcting any errors in the information displayed below, please try your purchase again. 

Is there anything that Steam can do to help?

[cSg|mc-Hotsauce]

1. Mastercard pre-paid cards need to be registered on their site first.

2. If you are in Canada, Mastercard stopped supporting purchases on Steam years ago. Read the OP's post carefully...

https://steamcommunity.com/discussions/forum/1/5706632550001753129/

tl;dr... Mastercard no longer provide access to using pre-paid cards on Steam, at least in Canada.

[LiquidatedBunny]

Originally posted by cSg|mc-Hotsauce:

1. Mastercard pre-paid cards need to be registered on their site first.

2. If you are in Canada, Mastercard stopped supporting purchases on Steam years ago. Read the OP's post carefully...

https://steamcommunity.com/discussions/forum/1/5706632550001753129/

tl;dr... Mastercard no longer provide access to using pre-paid cards on Steam, at least in Canada.

:winterbunny2023:

Gotcha. To clarify - I've used this card to make a purchase already, but I'm trying to add funds now because I don't have the money for any of the more expensive games I would like to pick up.

[ReBoot]

Originally posted by ScrewdriverStreaming:

Originally posted by cSg|mc-Hotsauce:

1. Mastercard pre-paid cards need to be registered on their site first.

2. If you are in Canada, Mastercard stopped supporting purchases on Steam years ago. Read the OP's post carefully...

https://steamcommunity.com/discussions/forum/1/5706632550001753129/

tl;dr... Mastercard no longer provide access to using pre-paid cards on Steam, at least in Canada.

:winterbunny2023:

Gotcha. To clarify - I've used this card to make a purchase already, but I'm trying to add funds now because I don't have the money for any of the more expensive games I would like to pick up.

How expensive was the purchase?

[LiquidatedBunny]

Originally posted by ReBoot:

Originally posted by ScrewdriverStreaming:

Gotcha. To clarify - I've used this card to make a purchase already, but I'm trying to add funds now because I don't have the money for any of the more expensive games I would like to pick up.

How expensive was the purchase?

i was trying to add $25 to my account, so that it could go towards the $70 Persona 3 Reload.

[ReBoot]

Originally posted by ScrewdriverStreaming:

Originally posted by ReBoot:

How expensive was the purchase?

i was trying to add $25 to my account, so that it could go towards the $70 Persona 3 Reload.

I am talking about the purchase you've made previously. How expensive was that?

[LiquidatedBunny]

Ah, about $35.
I ended up calling the credit card company, (they were closed last night) and apparently they put a hold on it because they were worried about fraud.

[tdizzle]

Originally posted by ScrewdriverStreaming:

Ah, about $35.
I ended up calling the credit card company, (they were closed last night) and apparently they put a hold on it because they were worried about fraud.

Not sure if you ever got yours to work. I can't get virtual prepaid mastercards to work directly on steam, or through adding them to paypal wallet.

The only way around I found so far is using the prepaid mastercard on the Gamestop website. You can buy digital steam wallet codes there for $20 or $50. Big surprise that Gamestop is less scrupulous when it comes to getting money /s.

P.S. Anyways thought I'd put this here for any other bloke out of luck.

P.P.S. Any steam support reading this line can suck my nuts.

[cSg|mc-Hotsauce]

Originally posted by tdizzle:

Originally posted by ScrewdriverStreaming:

Ah, about $35.
I ended up calling the credit card company, (they were closed last night) and apparently they put a hold on it because they were worried about fraud.

Not sure if you ever got yours to work. I can't get virtual prepaid mastercards to work directly on steam, or through adding them to paypal wallet.

The only way around I found so far is using the prepaid mastercard on the Gamestop website. You can buy digital steam wallet codes there for $20 or $50. Big surprise that Gamestop is less scrupulous when it comes to getting money /s.

P.S. Anyways thought I'd put this here for any other bloke out of luck.

P.P.S. Any steam support reading this line can suck my nuts.

Mastercard put the restriction on using their cards on Steam because of all the people getting scammed and using those cards to pay "ransom" to the hijackers.