Dylan_Zane Mar 9, 2016 @ 5:38am
Recovery Code Lost
how to get my lost recovery code begin`s with letter `R` why operator in steam never comment in discussion ? to resolve a lot of problem i want to go somewhere and play dota 2 with my friends but i cant log in because the recovery code is needed to continue . no authenticator mobile but the recovery code begin`s with letter R is missing and i cant find it please help me how to recover my recovery code :(
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Showing 1-12 of 12 comments
awdawd Mar 9, 2016 @ 5:39am 
ahahahahaha, noob, sorry flood
Tev Mar 9, 2016 @ 5:40am 
The recovery code was given to you upon signing up for Steam Mobile Authenticator, you really should have written that down.

If your phone number is intact, please go here:
https://help.steampowered.com/#HelpWithLoginInfo?nav=authenticator
ReBoot Mar 9, 2016 @ 5:42am 
You cant recover the recovery code. You can contact Steam support to have the mobile authenticator removed altogether.
Dylan_Zane Mar 9, 2016 @ 5:44am 
Originally posted by Teutep:
The recovery code was given to you upon signing up for Steam Mobile Authenticator, you really should have written that down.

If your phone number is intact, please go here:
https://help.steampowered.com/#HelpWithLoginInfo?nav=authenticator

We found an account named "mallarijane"
How would you like to reset your authenticator?
Email an account recovery code to w*******@y*******.***
Enter your Steam Guard Mobile Authenticator Recovery Code (begins with 'R')
I no longer have access to these .

but the issue is STEAM GUARD MOBILE RECOVERY CODE (begins with `R`) that`s the problem is i cant find my recovery code begin with letter R :(
Tev Mar 9, 2016 @ 5:45am 
So you removed the phone number, or you enabled Steam Mobile Authenticator before the SMS was an obligation.

You need to contact Steam Support then.

Why does the e-mail recovery not work?
Last edited by Tev; Mar 9, 2016 @ 5:47am
Dylan_Zane Mar 9, 2016 @ 5:47am 
Originally posted by ReBoot:
You cant recover the recovery code. You can contact Steam support to have the mobile authenticator removed altogether.


yeah that what i need to removed two of them . the best way solution make a new account but a lots of item in dota2 cant trade and cant gift .
Tev Mar 9, 2016 @ 5:47am 
Originally posted by winwyn:
Originally posted by ReBoot:
You cant recover the recovery code. You can contact Steam support to have the mobile authenticator removed altogether.


yeah that what i need to removed two of them . the best way solution make a new account but a lots of item in dota2 cant trade and cant gift .
So, what does this do?
Email an account recovery code to w*******@y*******.***

The reason I asked was because i.e. I have this option
[Text an account recovery code to my phone number ending in 'xy']
Dylan_Zane Mar 9, 2016 @ 6:00am 
Originally posted by Teutep:
Originally posted by winwyn:


yeah that what i need to removed two of them . the best way solution make a new account but a lots of item in dota2 cant trade and cant gift .
So, what does this do?
Email an account recovery code to w*******@y*******.***

The reason I asked was because i.e. I have this option
[Text an account recovery code to my phone number ending in 'xy']

Remove Steam Guard Mobile Authenticator
To remove the Steam Guard Mobile Authenticator from your phone, you will need to verify your account by entering the Authenticator Recovery Code that you wrote down when the authenticator was added to your account.
Enter your Steam Guard Mobile Authenticator Recovery Code (begins with 'R')

but still need the recovery code start with letter R but i dont have a code begins with R .
Tev Mar 9, 2016 @ 6:26am 
In that case, you do indeed have to contact Steam Support.

Sorry.

https://support.steampowered.com/newticket.php and do include proof of ownership.
vexie Mar 14, 2016 @ 4:24am 
Originally posted by Teutep:
The recovery code was given to you upon signing up for Steam Mobile Authenticator, you really should have written that down.

If your phone number is intact, please go here:
https://help.steampowered.com/#HelpWithLoginInfo?nav=authenticator
what if u dont have your phone number what then?
Tev Mar 14, 2016 @ 4:27am 
Originally posted by Old Driver:
Originally posted by Teutep:
The recovery code was given to you upon signing up for Steam Mobile Authenticator, you really should have written that down.

If your phone number is intact, please go here:
https://help.steampowered.com/#HelpWithLoginInfo?nav=authenticator
what if u dont have your phone number what then?
Then you contact Steam Support.
https://support.steampowered.com/newticket.php

Include proof of ownership,
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762
. Mar 14, 2016 @ 4:27am 
)))
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Date Posted: Mar 9, 2016 @ 5:38am
Posts: 12