Jagled Mar 6, 2016 @ 5:00am
[STEAM GUARD]Recovery code and Steam Guard urgent please helpppp
İ dont remember my password, İdont remember my recovery code
but I have access to mail and mobile phone number what can i do i have steam guard but i just resetted my telephone ://// i have order receipts
i mean i lost my recovery code and i dont have access to steam guard help!!!!!!!!!!!!!!!!!!
sorry for bad english
< >
Showing 1-13 of 13 comments
ARuarkGuy Mar 6, 2016 @ 5:03am 
If you forgot or lost you account try reading this .
Last edited by ARuarkGuy; Mar 6, 2016 @ 5:03am
Tev Mar 6, 2016 @ 5:04am 
If you don't remember your password nor recovery code, in order to get rid of the Steam Mobile Authenticator, you have to contact Steam Support.

Contact them here: https://support.steampowered.com/newticket.php
Include proof of ownership

If on a later date you end up remembering your password, I'd suggest this:
https://help.steampowered.com/#HelpWithLoginInfo?nav=authenticator
Last edited by Tev; Mar 6, 2016 @ 5:05am
Jagled Mar 6, 2016 @ 5:40am 
HElp please helpppppppppp idont understand this all thjings just give me simple methods to get my recovery code i have access to mobile phone and e mail but i dont have access to steam guard
Tev Mar 6, 2016 @ 5:42am 
Originally posted by Mr.Perfect:
HElp please helpppppppppp idont understand this all thjings just give me simple methods to get my recovery code i have access to mobile phone and e mail but i dont have access to steam guard
Since you don't have access to your "Steam Guard"; I'm presuming you enabled Steam Mobile Authenticator and you can't log in on your app anymore.

Since you don't remember your password, contact Steam Support.
Jagled Mar 6, 2016 @ 5:43am 
then Teutep what do i must to do ???
Jagled Mar 6, 2016 @ 5:43am 
Just give me steps
Tev Mar 6, 2016 @ 5:43am 
Originally posted by Mr.Perfect:
then Teutep what do i must to do ???
Contact Steam Support.
https://support.steampowered.com/newticket.php
Jagled Mar 6, 2016 @ 5:47am 
i must choose self locked account ? what do i must to coose ?
Tev Mar 6, 2016 @ 5:48am 
Originally posted by Mr.Perfect:
i must choose self locked account ? what do i must to coose ?
No, you need to contact Steam Support.

Here's step-by-step instructions.
https://support.steampowered.com/kb_article.php?ref=1223-qroc-4460

and include this in your Support -ticket:
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762
Last edited by Tev; Mar 6, 2016 @ 5:49am
DeEagle Mar 6, 2016 @ 5:49am 
Hmm
Jagled Mar 6, 2016 @ 5:50am 
What product are you having an issue with?
what do i must write here ?
Tev Mar 6, 2016 @ 5:50am 
Originally posted by Mr.Perfect:
What product are you having an issue with?
what do i must write here ?
Steam.
Jagled Mar 6, 2016 @ 5:55am 
finally i gave it but i opened post to false category
< >
Showing 1-13 of 13 comments
Per page: 1530 50

Date Posted: Mar 6, 2016 @ 5:00am
Posts: 13