Rhymer Mar 5, 2016 @ 1:45pm
HELP!! Connection Timeout - Stuck at Preparing Local Game Cache Files
Okay guys, brand new steam user here. I just want to play Civ V!!

I downloaded the client and every time I try to I get stuck at this screen http://imgur.com/nprViow and then I get "Cannot install - Connection Timeout."

Here's everything I've tried:
- Router and modem power cycle
- Port forwarding my TP Link router
- Refresh steam files
- Delete and reinstall steam
- Restart computer
- Limit auto-update/download
- Uncheck limit auto-update/download

Does anyone have any possible solutions?! Thank you!
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Showing 1-4 of 4 comments
Rhymer Mar 5, 2016 @ 2:59pm 
bump
MJO Mar 6, 2016 @ 2:43pm 
I was having this issue as well however with any game I tried to install. Steam had been functioning the day before and then it stopped, no known changes to my system or network. I was able to rectify the problem by opting into the Steam beta. Once the update installed I was able to install games again. You might also want to try and change the install directory to see if that's causing problems.
Eger Mar 6, 2016 @ 3:01pm 
я тут рдин русский
Eger Mar 6, 2016 @ 3:01pm 
один
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Date Posted: Mar 5, 2016 @ 1:45pm
Posts: 4