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[Fixed Again] Cannot Change Profile Pic/Avatar
UPDATE 5 - February 25, 2016 @ 5:11 PM PST (-8 GMT)

Users are reporting problems again. It appears you can change to recently used avatars, but new images won't upload.

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UPDATE 4 - February 21, 2016 @ 1:50 AM PST (-8 GMT)

Users are reporting this issue may be resolved. It also appears that changing images for groups is now possible.

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UPDATE 3 - February 19, 2016 @ 8:54 PM PST (-8 GMT)

This issue appears to have resurfaced. Users are finding they are unable to change their avatar via the client.

HOWEVER, it does seem to work through a web browser. Navigate to https://steamcommunity.com/my/edit

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UPDATE 2 - February 19, 2016 @ 3:10 PM PST (-8 GMT)

Reports are coming in that the problem has been fixed for most users.

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UPDATE 1 - February 19, 2016 @ 1:40 PM PST (-8 GMT)

Valve has made an official response:

Originally posted by JacobU:
We are working on a fix, thanks for the reports!

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ORIGINAL POST

"There was an error processing your upload. There may be an issue with the image file you selected." Does it with any image I select and try to upload.

Thing is, I'm trying to change it back to a picture I had before that worked so I see no reason as to why it isn't working now?

Edit: To any Valve dudes who read this, many people have this problem. Not just me. A fix would be appreciated. Thanks in advance.
Last edited by Orbital Føroysk 🪐; Feb 27, 2016 @ 1:19pm
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Showing 1-15 of 1,753 comments
Donna Feb 18, 2016 @ 2:09pm 
I'm having this issue as well. It's an avatar I've used before, so I don't understand why now it doesn't work. It only began happening today.
Originally posted by Lexine Warner:
I'm having this issue as well. It's an avatar I've used before, so I don't understand why now it doesn't work. It only began happening today.

Same here. Only started happening today as well.
hmmm nyo Feb 18, 2016 @ 2:16pm 
It's happening to me, too. I suppose the best course of action is to wait.
Last edited by hmmm nyo; Feb 18, 2016 @ 2:16pm
Vanilla Feb 18, 2016 @ 2:18pm 
It has to be a small filesize along with a resolution around 512x512 or below.
Originally posted by FlyingSixtySix:
It has to be a small filesize along with a resolution around 512x512 or below.

I did mention that I used it before and it worked. So it can't be anything to do with the file size or resolution.
Rainbow_of_Dawn Feb 18, 2016 @ 2:24pm 
I have had this very same bug for the past hour. I guess it's a bug. Valve, please fix this.
>o< Feb 18, 2016 @ 2:29pm 
lol still isnt wokring :v
Hypnoob Feb 18, 2016 @ 2:29pm 
This is happening to me too. Seems like it's happening to a lot of people so it must be on steams side of things
>o< Feb 18, 2016 @ 2:30pm 
yeah i think so
Yeah, still not working xD
Well, it's good to know im not the only one who cant change :D
Vel Feb 18, 2016 @ 2:32pm 
The servers are just being wonky again.
Originally posted by ✪ DAVIOS LOS SANTOS:
Well, it's good to know im not the only one who cant change :D

True. Haha! Valve need to sort it.
hmmm nyo Feb 18, 2016 @ 2:32pm 
Such a pain. Seems like every time I try to upload a picture, a new problem arises.
>o< Feb 18, 2016 @ 2:34pm 
yes please fix :c
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Date Posted: Feb 18, 2016 @ 2:01pm
Posts: 1,753