Mobile authenticator stopped working

[çhannga]

A while ago i got mobile authenticator and was able to trade without holds. recently when i try to trade or someone trades with me it says up the top that i havent had mobile authenticator for 7 days and will have to wait 72 hours for trade hold. I have never removed the authenticator and havent changed any settings since it was working. Does anyone know how to fix this?

[ARuarkGuy]

You can't fix a 72 hour trade hold. If you want to know more about a trade hold look here.
https://support.steampowered.com/kb_article.php?ref=8078-TPHC-6195&l=english

[çhannga]

I know how trade holds work and that you need mobile authenticator to prevent this hold but the thing is iv been using it for like a month and trading with no hold and suddenly stopped working

[ARuarkGuy]

Oh okay then well just go to Privacy Settings ------> then Enable Trade Confirmations

[çhannga]

nothing in there about trade confirmations..

Profile Status (?)
Private - Only you can view your profile page
Friends Only - Only viewable by your friends
Public - Viewable by anyone on the World-Wide Web
Comment Permissions (?)
Private - No one can leave comments except for you.
Friends Only - Only your friends can leave comments.
Public - Anyone can leave comments.
Inventory (?)
Private - Only you can view your inventory. You will not be able to receive trade offers.
Friends Only - Only viewable by your friends
Public - Viewable by anyone on the World-Wide Web
Keep your Steam Gift inventory private, regardless of your inventory setting above.

[ARuarkGuy]

Click on your Username -------> View Profile --------> Edit Profile --------> Then you will find your profile pricvacy settings.

[çhannga]

Cant find a trade confirmation option

[Tev]

Because you can't disable trade confirmations anymore,
https://support.steampowered.com/kb_article.php?ref=1284-WTKB-4729

There is no longer a way to opt out.

Originally posted by ARuarkGuy:

Click on your Username -------> View Profile --------> Edit Profile --------> Then you will find your profile pricvacy settings.

You could check if the option is actually still there before suggesting it to someone else.

OP, when you go here: https://store.steampowered.com/account/ do you still see a green badge with [Protected by Steam Mobile Authenticator] marked next to it?

Should the former be true, while you said you added the authenticator a month ago; could you check regardless when the last time was that you got an e-mail titled "Steam Guard Mobile Authenticator added"?

[ARuarkGuy]

Originally posted by Teutep:

Because you can't disable trade confirmations anymore,
https://support.steampowered.com/kb_article.php?ref=1284-WTKB-4729

There is no longer a way to opt out.

Originally posted by ARuarkGuy:

Click on your Username -------> View Profile --------> Edit Profile --------> Then you will find your profile pricvacy settings.

You could check if the option is actually still there before suggesting it to someone else.

OP, when you go here: https://store.steampowered.com/account/ do you still see a green badge with [Protected by Steam Mobile Authenticator] marked next to it?

Should the former be true, while you said you added the authenticator a month ago; could you check regardless when the last time was that you got an e-mail titled "Steam Guard Mobile Authenticator added"?

I did. Search steam support, Internet and the whole community for answers.

[çhannga]

yes i have the green badge
Status:
Protected by Steam Mobile Authenticator

and Email "steam guard mobile authenticator added" - 31st of december 2015

[Tev]

Originally posted by ARuarkGuy:

I did. Search steam support, Internet and the whole community for answers.

You haven't been able to opt-out of the confirmations for a month now.

Not to be rude, but could you check next time if you can see the options yourself before claiming they still exist? Thanks.

Originally posted by çhannga:

yes i have the green badge
Status:
Protected by Steam Mobile Authenticator

and Email "steam guard mobile authenticator added" - 31st of december 2015

And you're sure it says that you're the one who hasn't had the Steam Mobile Authenticator enabled for 7 days?

i.e. In trades where you're receiving items, the other party must also meet these requirements.

[çhannga]

Originally posted by Teutep:

Originally posted by ARuarkGuy:

I did. Search steam support, Internet and the whole community for answers.

You haven't been able to opt-out of the confirmations for a month now.

Not to be rude, but could you check next time if you can see the options yourself before claiming they still exist? Thanks.

Originally posted by çhannga:

yes i have the green badge
Status:
Protected by Steam Mobile Authenticator

and Email "steam guard mobile authenticator added" - 31st of december 2015

And you're sure it says that you're the one who hasn't had the Steam Mobile Authenticator enabled for 7 days?

i.e. In trades where you're receiving items, the other party must also meet these requirements.

Yeah it definatly says its me

[Tev]

Odd. Is this on the official Steam -websites, or on some third party websites?

Do you get this issue on other browsers where you're trying to trade?

[ARuarkGuy]

Originally posted by Teutep:

Originally posted by ARuarkGuy:

I did. Search steam support, Internet and the whole community for answers.

You haven't been able to opt-out of the confirmations for a month now.

Not to be rude, but could you check next time if you can see the options yourself before claiming they still exist? Thanks.

Originally posted by çhannga:

yes i have the green badge
Status:
Protected by Steam Mobile Authenticator

and Email "steam guard mobile authenticator added" - 31st of december 2015

And you're sure it says that you're the one who hasn't had the Steam Mobile Authenticator enabled for 7 days?

i.e. In trades where you're receiving items, the other party must also meet these requirements.

Okay thanks for the advice. Not being rude at all. Thanks for helping. I'm trying to help somebody just like you.

[çhannga]

Originally posted by Teutep:

Odd. Is this on the official Steam -websites, or on some third party websites?

Do you get this issue on other browsers where you're trying to trade?

I dont use other external sites, could you give me an example and ill try it

[Tev]

For example, if you initiate the trade on Google Chrome, or Mozilla Firefox, do you get the same yellow box on the top of the trade window?

Do you have more than one Steam -account? (The reason I ask this, is because some people have had some session related issues; although in Steam Market -context, but nonetheless it's restrictions they shouldn't be seeing on the account they're on.)