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E Feb 15, 2016 @ 4:01pm
Medieval Engineers
I had a refund denied for this game, all it will do is sit on the loading screen. I accumulated 4 hours doing this trying to make it load and now Steam will not issue a refund. I did not see any place in the email they sent me on how to further pursue a refund for this game. I understand not accepting refunds when people play games for many hours but this refund was done the exact same day I bought it and no actual game play was involved. Is there a proper sub-forum to further discuss this or a specific department I can email about this?
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Showing 1-6 of 6 comments
shiel Feb 15, 2016 @ 4:14pm 
They cannot determine if you played the game or not. All they can see is that you spent over 2 hours in the game.
DirtyFishy Feb 15, 2016 @ 4:18pm 
No. You don't meet the requirements.
PeeWee Jan 27, 2017 @ 5:02am 
will it run with windows 10?
SpunkyJones Jan 27, 2017 @ 5:09am 
Refund policy is purchased within 14 days AND less than two hours played.
SpunkyJones Jan 27, 2017 @ 5:11am 
You can try opening a ticket and explain it out in detail, but no promises as your at 4 hours.
Ogami Jan 27, 2017 @ 5:19am 
Originally posted by SpunkyJones:
You can try opening a ticket and explain it out in detail, but no promises as your at 4 hours.
Look at the date, the post is nearly 1 year old.
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Showing 1-6 of 6 comments
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Date Posted: Feb 15, 2016 @ 4:01pm
Posts: 6