Help with razer tartarus?

[I Taste Colors]

Okay I recently bought a razer tartarus to use for mobas and a few fps games. I must say for the most part its quite nice. There is however a huge issue... I can't use my keyboard at all while its plugged in. This isn't 100% of the time, but if I am in game I can't use it and if I do things like open teamspeak I can't use my keyboard. Also sometimes when I start a game it will not pick up the kaypad and I can only use the keyboard. Anyone know how to get it to where I can use my keyboard and keypad at the same time?

Side note.Please no keyboard masterrace discussion. If your answer is not relevant to my question and isn't a legitimate suggestion or fix please don't post.

[ИЗВЕРЖЕНИЕ СЕМЯ]

this is a very big problem

[oldwrld]

Your issue is rather a simple one. If you havent installed the drivers that came with said product windows will think your keypad is the standard HID in games when they load.

to fix issue install driver and designate it seperate if possible as not the default HID so when a game loads itll load secondary to the standard keyboard.

[I Taste Colors]

Originally posted by I am a Radeon HD 7770:

Your issue is rather a simple one. If you havent installed the drivers that came with said product windows will think your keypad is the standard HID in games when they load.

to fix issue install driver and designate it seperate if possible as not the default HID so when a game loads itll load secondary to the standard keyboard.

I was thinking that too. But there is no installation cd. The drivers for it downloaded automatically. Synapse 2.0 downloaded automatically. The only downloaded for the Tartarus that is on the razer site is for Synapse 2.0. I do have two HID devices under keyboards but I don't know if one of them is the tartarus or not. I mean Razer Tartarus Chroma shows up under keyboards as well. I'm not sure how to make it secondary though :/