Sway Feb 12, 2016 @ 7:14am
Splinte Cell Conviction - d3dx10_41.dll
Hello,

Yesterday I have purchase the Splinter Cell Conviction Deluxe, I have tried to launch the game after installation but it would not launch. So I have set the "conviction_game.exe" to Administrator rights, and after attempting to launch it again the following error is received: "The program can't start because d3dx10_41.dll is missing from you computer. Try reinstalling the program to fix this problem." I am using Windows 8.1. I have downloaded this .dll file and inserted it in C:/Windows/system32, resintalled the Game, but the same error is received. Could you please help me out.

Best Regards,
Rareș
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Showing 1-12 of 12 comments
shiel Feb 12, 2016 @ 7:36am 
What are your computer specs? Also are your graphics drivers updated? It looks like a direct x issue.
General Zod Feb 12, 2016 @ 7:37am 
downloaded the latest version of DirectX from Microsoft to get the missing D3dx10_41.dll file, and other possible missing files.
Link to Installer:
http://www.microsoft.com/en-us/download/details.aspx?id=35
Sway Feb 12, 2016 @ 7:49am 
Hello,

I have the following specs Intel Core 2 Quad Q9450 - processor - with Asus Stryx GTX 970 video card. About a month ago I have update the video card's drivers.

Thanks
Sway Feb 12, 2016 @ 7:57am 
General Zod could you please give me direct link to the latest version of Direct X? when I access the link you have provided, a page opens to download windows 10.

Thanks
General Zod Feb 12, 2016 @ 8:09am 
It looks like there is no standalone package for 8.1:

DirectX 11.2 is included in Windows 8.1, Windows RT and Windows Server 2012 R2.
Note There is no standalone update package for DirectX 11.2. You can only install this DirectX version through Windows Update in Windows 8.1, Windows RT and Windows Server 2012 R2.
Sway Feb 12, 2016 @ 8:16am 
Hello General Zod,

I have installed all the updates for my PC. and all the drivers are up to date. What should I do now?
General Zod Feb 12, 2016 @ 8:29am 
OK Have you tried reinstalling the game?
Did you install a dll from the internet? Never do that.

Look in the game folder for redist, install whats there manually
Sway Feb 12, 2016 @ 8:41am 
Hello,

I have installed the Direct from the game's redist file. I have not mentioned this before, but when I launch the game a pop-up appears with the Splinter Cell Conviction CD key. In a forum I have foun an article that this CD key should be also inserted in a UPlay account, so I have registered the CD in my Uplay account and I have the game available now also on Uplay.

I have also installed the Directx from the game's redist folder and the current behavior is:

When I try to launch the game from my steam account the following Pop-Up appears with an error that the Operating System is not supported and I have two choices, either to continue or press No. If I click the Yes button a redirect is made to the UPlay account and the game tries to launch from the Uplay account, seconds later another Pop-Up error is received: "Application Load error 5:0000065434"

Check the required operation system on store page. Make sure that you dont exceed the refund time frame.

If you install a dll from the internet it could be a virus.
Last edited by Muppet among Puppets; Feb 12, 2016 @ 8:44am
Sway Feb 12, 2016 @ 8:47am 
It is a multiple platform, as it indicattes the icons of Windows, Mac computer and SteamPlay
Sway Feb 12, 2016 @ 9:08am 
Hello,

I have found a fix for this issue. The workaround is at it follows:

So, this is Splinter Cell Conviction, digital deluxe edition. i have purchased it on steam and downloaded it, installed the DirectX version from the game's redist file (the location of the file and game my depend on user's choice as you can install the game wherever you want.

When you click the Play button from the steam dashboard you are provided with a game key, this game key needs to be registered on Uplay. After pressing the Play button either from uplay or steam an error is received indicating that the application is not compatible with the operating system (I am using Windows 8,1 x64).

To fix this go to the location of the "conviction_game.exe" file, go to properties and then to Compatibility and select "run this program in compatibility mode for: Windows 7 (select windows 7)". Using these steps the game will work.

I am using windows 8.1 but this issue might occur on Windows 10 as well.

You need to activate this product on both Steam, if first it was puchased on steam, and then on Uplay - activate, with the code received while launching the game from the Steam dashboard, and granting it Compatibility mode for Windows 7, and also installing it's DirectX version even though you have a high end GPU card with the latest driver version. A bit tricky for a novice user. But I am glad that a solution was discovered.

Best Regards and please share this information
Rareș
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Date Posted: Feb 12, 2016 @ 7:14am
Posts: 12